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Role Summary

The Facilities Coordinator will support the day-to-day delivery of integrated facilities management services across the Cerenovus Galway site. The role is responsible for ensuring facilities operations are delivered safely, efficiently, and in compliance with client expectations, regulatory requirements, and company standards.

The successful candidate will work closely with the Facilities Manager, service partners, and client stakeholders to coordinate soft services, support compliance activities, manage service requests, and drive continuous improvement initiatives.

Key Responsibilities

Facilities Operations

• Coordinate daily facilities activities across the site.
• Monitor service delivery performance of vendors and contractors.
• Support cleaning, waste management, pest control, catering, vending, grounds maintenance, and other soft services.
• Ensure work orders and service requests are completed within agreed timelines.
• Conduct routine facility inspections and report findings.

Health, Safety & Compliance

• Support site compliance with health, safety, and environmental requirements.
• Maintain facilities records, permits, inspections, and compliance documentation.
• Assist with contractor management processes.
• Coordinate corrective actions arising from audits and inspections.
• Support incident reporting and follow-up activities as required.

Client & Stakeholder Management

• Act as a point of contact for facilities-related queries.
• Build positive relationships with client stakeholders and service providers.
• Support communication of facilities initiatives and site improvements.

Financial Administration

• Support budget tracking and cost control activities.
• Process purchase orders and invoices.
• Maintain accurate records of facilities expenditure.
• Assist in identifying cost-saving opportunities.

Reporting & Continuous Improvement

• Prepare monthly operational reports and KPI updates.
• Track service performance metrics.
• Support sustainability, workplace experience, and continuous improvement initiatives.
• Participate in facilities audits and improvement projects.

Qualifications & Experience

Essential

• Previous experience in Facilities Management, Workplace Services, Property Management, or a similar role.
• Strong administrative and organisational skills.
• Experience working with multiple stakeholders and service providers.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook).
• Excellent communication and customer service skills.
• Ability to work independently and manage priorities effectively.

Desirable

• Facilities Management qualification or related discipline.
• Experience within a pharmaceutical, medical device, or regulated environment.
• Knowledge of health and safety legislation and contractor management.
• Experience with CAFM systems.

Key Competencies

• Customer Focus
• Communication Skills
• Organisation & Planning
• Attention to Detail
• Problem Solving
• Teamwork
• Vendor Management
• Continuous Improvement Mindset
• Compliance Awareness

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If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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