Project Role : Packaged/SaaS Application Engineer
Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.
Must have skills : SAP CRM Sales
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
We are looking for an experienced SAP S/4HANA Service Consultant to join our team for an ongoing SAP S/4HANA implementation project. The ideal candidate will have hands-on experience in configuring and implementing SAP S/4HANA Service (formerly Customer Service/CS module) with a solid understanding of the integration between SD, MM, and FICO modules.
Roles & Responsibilities:
-Analyze business requirements and translate them into system solutions within the S/4HANA Service module.
-Configure and customize SAP S/4HANA Service functionalities including service contracts, service orders, service notifications, warranties, and field service management.
-Integrate Service module with SD, MM, and FICO.
-Work closely with stakeholders to gather requirements and provide functional specifications.
-Conduct workshops, training sessions, and support user acceptance testing (UAT).
-Provide support during go-live and post go-live stabilization phases.
-Prepare documentation (BPDs, FSDs, test cases, training manuals, etc.).

Professional & Technical Skills:
-Strong functional knowledge of SAP S/4HANA Service (especially after ECC CS split into S/4 components).
-Experience in Service Order Management, Service Contracts, and Service Billing.
-Knowledge of SAP FSM (Field Service Management) or SAP CRM Service s a plus.
-Understanding of technical objects, equipment, serial numbers, and warranties.
-Familiarity with SAP Fiori apps related to service processes.
Additional Information:
-Experience with SAP Activate methodology.
-Exposure to SAP Cloud solutions like SAP C4C or SAP BTP.
-Basic ABAP debugging skills.
-Integration experience with third-party tools or systems.

15 years full time education

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