Sobre este puesto de Ophthalmic Assistant Certified en Mass General Brigham
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Under the direction of the Director of Clinical Operations, Clinical Manager, and Lead Ophthalmic Technicians, the Ophthalmic Assistant provides both clinical and administrative support to ensure efficient patient care within the outpatient ophthalmology clinic. This role prepares patients for examinations and diagnostic testing, maintains exam room readiness, and partners with ophthalmologists, orthoptists, residents, and other clinical staff to deliver a seamless patient experience.Essential Functions
-Prepare patients for ophthalmic examinations and diagnostic testing.
-Obtain and document patient history, chief eye complaint, medications, and relevant ocular and medical history in the electronic health record.
-Coordinate patient flow throughout the clinic, adjusting testing sequences as needed to support efficient operations.
-Perform ophthalmic testing, including color vision and glare/brightness assessments.
-Maintain exam rooms, equipment, and clinical supplies to ensure readiness for patient care.
-Follow established infection prevention and control policies and procedures.
-Adhere to professional standards, organizational policies, and all applicable federal, state, local, and accreditation requirements.
Qualifications
Education
- High School Diploma or equivalent required.
Can this role accept experience in lieu of a degree?
No
Licenses and Certifications
- Certified Ophthalmic Assistant (COA) certification through the Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO) required.
Experience
- 0–1 year of experience as an Ophthalmic Assistant in a supervised clinical setting preferred.
Knowledge, Skills, and Abilities
- Knowledge of medical terminology.
- Strong patient service and interpersonal communication skills.
- Ability to understand and follow verbal and written instructions.
- Ability to collaborate effectively with patients, providers, and interdisciplinary team members.
- Strong critical thinking, problem-solving, and organizational skills.
- Ability to remain adaptable and maintain a positive, goal-oriented approach in a fast-paced clinical environment.
- Proficiency with Microsoft Office Suite and Adobe Acrobat.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$28.40 - $40.64/Hourly
Grade
4
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.