Operations Administrator

At Company Shop Group, our operations teams keep everything moving – and behind every great operation is someone brilliantly organised, detail-driven and always one step ahead.

We’re looking for an Operations Administrator to play a vital role in supporting the smooth running of our site. If you love working with data, enjoy bringing structure to busy environments, and take pride in spotting what others might miss , this could be your next move.

About Us

Company Shop Group is the UK’s leading redistributor of surplus food and household products, enabling some of the biggest retailers, manufacturers, food service and logistics providers to unlock the full potential in surplus, which may have otherwise gone to waste.

The surplus we handle is redistributed through our Company Shop stores, and our award-winning social enterprise Community Shop where we build stronger individuals and more confident communities. Working with our supply chain partners, we deliver an incredible impact and we're proud to be a good business doing good.

Details of location and shift pattern:

Location: Based in Operations at our Head office, Company Shop Group Wentworth Way Wentworth Industrial Estate Tankersley, Barnsley Yorkshire S75 3DH

Contract: Permanent position

Hours: PM Shift 40 hours per week working Monday to Friday 1.30pm to 10pm

Pay: £13.50 per hour paid on a 4 weekly basis

What You’ll Be Doing

This is a hands-on, fast-paced role where no two days look the same. You’ll be the link between operations, warehouse and support teams – keeping things accurate, efficient and compliant.

Operational & Productivity Support

• Recording and monitoring productivity metrics, logging output against labour plans
• Creating and maintaining daily labour plans
• Validating agency staff allocation against operational requirements
• Supporting daily pallet counts and ensuring data accuracy within systems

Administration & Operational Support

• Acting as our Quarantine Champion, managing, monitoring and escalating processes to ensure compliance
• Ensuring operational areas are stocked with stationery and consumables
• Maintaining documentation, records and logs for audits and internal checks
• Supporting the Operations team with ad hoc admin and operational tasks
• Liaising with HR, Finance and Procurement to resolve stock, labour or compliance queries

Auditor Operational Champion

• Creating and maintaining iAuditor templates
• Developing analytics to support shift management
• Escalating non-compliance trends
• Working with stakeholders to embed iAuditor into day-to-day operations

Requirements

What We’re Looking For

We’re looking for someone who thrives in a structured environment, is confident working with data and KPIs, and enjoys improving processes.

Essential Experience

• Previous experience in an operations, warehouse or logistics support/admin role
• Strong attention to detail, numeracy and organisational skills
• Comfortable working with metrics, KPIs and reporting
• Proficient in Microsoft Excel (or equivalent) and familiar with inventory systems
• Ability to prioritise a varied workload and meet deadlines

Desirable (But Not Essential)

• Knowledge of Dexory or similar workflow tracking systems
• Experience handling BWS or regulated products
• Background in a fast-paced warehouse or distribution environment
• Confidence picking up and adapting to new systems quickly

The Person

You’ll be someone who:
✔ Communicates clearly and confidently (written and verbal)
✔ Uses facts and logic to solve problems
✔ Escalates issues when needed and doesn’t sit on risks
✔ Spots gaps and suggests improvements
✔ Brings integrity and reliability, especially around compliance and standards
✔ Works collaboratively with cross-functional teams
✔ Sees challenges as opportunities to be better
✔ Has a genuine can-do attitude

Benefits

Why you’ll love Company Shop Group

• Free membership to Company Shop for you and 10 x nominees
• 10% colleague discount card
• Contributory pension scheme
• Annual Flu Injections, High Street and Leisure discounts and on-site Parking
• Subsidised staff Canteen, Free Tea & Coffee, and Free Fruit Friday
• Employee Assistance Programme – Grocery Aid
• Eligible for Costco membership and Cycle 2 Work Scheme
• Life assurance benefit