Job Description Summary:

Job Description:

Responsibilities:

• Meets with patients, Dietitians and other personnel as needed concerning patient nutrition needs.
• Assists patients with meal selections, either by phone or at bedside. Reviews menus and corrects selections with patient to comply with current diet order.
• Processes new diets and changes, examines diet orders/requests received, and records information as needed for patient care.
• Checks trays and snacks for accuracy, temperature and appearance. Assures delivery of meals within designated time frame.
• Identifies patient by full name and date of birth before taking meal order and upon delivery of meals.
• Maintains call center records, reports and files as required.

The ideal candidate will have:

• Strong customer service skills
• 3 years or more experience in a food service environment, preferred
• Diet Knowledge preferred
• Experience in using a phone system
• Strong oral communication skills
• Proficiency in a suite of Microsoft Office applications

Compensation Information:

The hourly pay range shown represents the base pay range for this position. Individual pay is determined based on factors such as experience, qualifications, skills, and market considerations. In addition to base pay, eligible team members may earn additional compensation through shift, weekend, holiday, on-call, and other applicable differentials. We are proud to offer a competitive total rewards package designed to recognize our caregivers and support them in delivering exceptional care to the communities we serve.

Scheduled Weekly Hours:

Job Exempt:

Benefits:

Supporting all aspects of our employees’ wellness – physical, emotional and financial – is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future.

Physical Wellness:

We offer wellness programs and resources to provide employees access to resources for a healthy lifestyle.

Emotional Wellness:

When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household.

Financial Wellness:

• Access the wages you’ve already earned before payday with Payactiv, giving you greater flexibility over your finances.
• We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan.

Career Mobility:

Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource – they’re how we grow our business and care for our community.
 

Equal Opportunity Employer M/F/Vet/Disability  Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at (207) 861-3440 .