Position Title:    Nursing Unit Secretary
FLSA Status:      Non-Exempt

Department: Nursing
Reports To:        Clinical Nurse Manager

POSITION SUMMARY:
The Nursing Unit Secretary provides administrative support to ensure the efficient operation of the nursing unit. This role coordinates communication among healthcare providers, patients, and staff while managing unit records and schedules. Responsibilities include handling confidential patient information, maintaining accurate documentation, and assisting with unit workflow to enhance patient care. The secretary demonstrates professionalism, organizational skills, and a commitment to fostering a collaborative healthcare environment.  As a Nursing Unit Secretary, you will help to ensure that our patients and their families receive caring and dedicated service at REHAB. 

Wage Range: $19.56 per hour to $29.34 per hour      

The actual wage is dependent on the applicant's relevant experience and qualifications for this position. The wage range for this position may be subject to change in the future depending on a variety of factors such as market conditions, business needs, legal developments, and other appropriate factors.

REQUIRED QUALIFICATIONS:
Education:

PREFERRED QUALIFICATIONS:

Education:

CORE VALUES

Our team models REHAB’s core values H.E.A.R.T. in daily actions.  Honesty – Speak and act with truth and respect.  Engagement – Embrace and commit to our mission, vision and values.  Aloha – Serve others with a spirit of kindness and compassion.  Resilience – Rebound and recover with a sense of urgency.  Teamwork – Work together for success.

ESSENTIAL JOB FUNCTIONS

• Greets, assists, and directs patients, visitors, and staff, ensuring adherence to policies and procedures while addressing diverse customer needs.

• Receives and routes patient and visitor requests, mail, and other items to appropriate personnel.

• Answers telephone calls, relays messages, and communicates pertinent information to staff, ensuring effective coordination.

• Assists in orienting new staff to the unit, including Nursing Unit Secretary duties, and maintains assignment boards and bulletin boards.

• Prepares, organizes, and maintains patient medical records, ensuring compliance with policies and timely transfer to HIM upon discharge.

• Compiles, inputs, and files patient data and clinical documentation, including electronic medical record (EMR) entries and discharge summaries.

• Maintains adequate supplies, forms, and equipment, ensuring the nursing station is clean, safe, and functional.

• Coordinates patient transfers, prepares necessary documentation, and faxes records to relevant departments.

• Incorporates professionalism and customer service through positive communication and adherence to confidentiality standards.

• Completes assignments within scheduled hours, adheres to shift requirements, and participates in professional development opportunities.

• Demonstrates competence in technical skills, procedures, and equipment usage, staying updated on policies and practices.

• Engages in continuous improvement projects and offers recommendations to enhance departmental processes.

• Uses sound judgment and ensures patient safety.  

• Follows and adheres to all organizational and departmental policies and guidelines, code of conduct, and REHAB employee handbook. 

• Performs other duties as assigned.

PROFESSIONALISM AND COMPLIANCE COMPETENCIES 

Maintain a high level of proficiency in the following REHAB competencies. 

Job Knowledge

Accountability

Communication and interpersonal/relationship building skills 

Adaptability and Problem Solving, Decision Making 

Organization and Project Management

EQUIPMENT, TOOLS, WORK AIDS USED 
Office equipment, including telephone, computer and multifunction devices (MFDs).  Google’s G Suite, report writer and database software