At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

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Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. 

As a Nurse Practice Manager, you oversee the end-to-end intake and coordination of care for surgical candidates, supporting one to two surgeons and managing all patients referred to their practices for surgical evaluation and treatment. You lead a highly coordinated intake process by gathering essential clinical and functional health information in advance, enabling efficient appointment scheduling, streamlined workflows, and reduced patient wait times. This role ensures that each surgeon’s practice operates smoothly while maintaining compliance with regulatory standards and The Joint Commission requirements. 

A caregiver in this position works 4-10-hour shifts, 7:00am—5:30pm.  

A caregiver who excels in this role will:  

• Manages the intake process for surgical candidates by obtaining, in advance, clinical information relative to the patients state of health and level of functioning.
• Ensures departmental compliance with regulatory and The Joint Commission requirements.
• Responsible for coordination and continuity of care working with the PCP's, referring physicians, patients, CCF cardiology staff, staff surgeons and their office staff, other nurse practice managers (NPM), as well as the scheduling officers, preop/TCI/postop nurse clinicians, to assure continuity of care and appropriate concern for individualized presurgical and/or postsurgical needs.
• Reviews all clinic information available for review with surgeon for appropriate presurgical test and appointment scheduling, communicates additional studies to the outpatient scheduling office under the physicians direction.
• Facilitates hospital transfers in collaboration with scheduling officers, access plus and surgeons office.
• Responsible for the management of 1-2 surgeons’ practices including the coordination of OR dates based on patient complexity, surgeon schedule and OR availability.
• Provides education to patients and families regarding the treatment/surgical plan that is being offered.
• Places appropriate orders/testing in EPIC under the direction of the surgeon based on treatment plan established for both preop and post op follow up care.
• Prepares and files Appeals for insurance related requests both pre and post-surgical.
• Collaborates with HVTI affiliate hospitals and other CCF HVTI locations for coordination of surgical cases.
• Serves as the liaison between patients and the surgeon.
• Collaborates to ensure that departmental metrics for surgical volume are being achieved.

Minimum qualifications for the ideal future caregiver include:   

• Current state licensure as a Registered Nurse (RN) 

• Basic Life Support (BLS) Certification through the American Heart Association (AHA) or the American Red Cross 

• Minimum 5 - 7 years experience as a nurse in medical cardiology or cardiac surgery clinical areas

Preferred qualifications for the ideal future caregiver include: 

• Cardiac background 
• Bachelor’s of Science in Nursing (BSN) from an accredited school of Professional Nursing

Physical Requirements:

• Requires the ability to walk to various locations throughout the foundation, normal or corrected vision and hearing to normal range and the ability to work and function in a stressful environment.
• Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects.
• Physical Demand requirements are in excess of those for Light Work.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required. 

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic is pleased to be an equal employment opportunity employer.