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Nurse Navigator

Job Description

Care Coordination

Coordinate patient care activities across various departments and specialties

Facilitate scheduling and follow-up clinic visits, diagnostic testing, referrals, and recommended preventive services

Help patients navigate appointments, referrals, and other barriers to accessing care

Preventive Cardiovascular Care

Support care coordination for patients with cardiovascular risk factors, including hypertension, dyslipidemia, diabetes, obesity, family history of cardiovascular disease

Track completion of provider-directed testing: lab, diagnostic testing, cardiac imaging, and other services

Coordinate referrals to appropriate resources such as cardiac rehab, nutrician services, and other preventive services

Patient Outreach and Engagement

Conduct outreach to patients regarding appointments, referrals, testing, and follow-up services

Create and communicate approved educational information related to the preventive cardiovascular care

Identify barriers to care including transportation concerns, scheduling conflicts, financial barriers, and difficulties navigating the healthcare system

Documentation and Quality Improvement

Accurate and timely documentation of outreach, care coordination services, and follow-up in the patient's EMR

Monitor assigned work queues, referral status, and outstanding clinical needs

Support quality improvement initiatives, track metrics, and assist in developing standard workflows

Department: Cardiology

Hours: Full time, 40 hours/week

Shift: 1st

Required: ADN, RN License state of IL, BLS or CPR within 90 days

Pay: Based on experience, starting at $35.43

Responsibilities

Provides education and information to the patient and family. Initiates and documents patient teaching, including family and significant others, based on assessment of needs., Relays information between provider(s) and client(s), which may include but is not limited to communications with patients, families, pharmacies, nursing homes, office staff, insurers, and facilities. At provider’s instruction, communicates provider advice, instructions, orders and results, as applicable, including accurate documentation of exchanges., Schedules patients for diagnostic, therapeutic, referral, or additional office visits., Serves as a resource for community educational events, such as health fairs, screenings, symposiums, and lectures., Supports the patient during difficult decision-making periods. Assists in coordination of end-of-life care for patient and provides emotional support.

Requirements

ADN (Required)BLS or CPR certification (within 90 days of hire) - Sarah Bush Lincoln, RN-Registered Nurse - Illinois Department of Financial and Professional Regulation

Compensation

Estimated Compensation Range

$35.43 - $54.92

Pay based on experience