• Design, implement, and administer corporate network infrastructure, including switches, wireless access points, firewalls, VPN services, and related equipment across office and operational environments. 

• Own incident response for network alerts, service disruptions, and connectivity issues; coordinate resolution through monitoring platforms, ticketing systems, and direct stakeholder communication. 

• Troubleshoot and resolve complex Layer 1–3 network issues independently, applying structured diagnostic methodologies and root cause analysis. 

• Lead the installation, configuration, deployment, and maintenance of network hardware, including Meraki and UniFi platforms, firewalls, and supporting infrastructure. 

• Perform routine network health checks, system monitoring, log reviews, and preventative maintenance activities. 

• Support infrastructure lifecycle management, including firmware updates, patching, hardware replacements, and scheduled maintenance windows. 

• Maintain accurate network documentation, diagrams, inventories, configuration records, and change management documentation. 

• Ensure compliance with Corporate IT security standards, change management procedures, and configuration management policies. 

• Provide technical support through ticketing systems, Microsoft Teams, email, phone, and in-person interactions. 

• Administer and troubleshoot VPN connectivity, firewall policies, DHCP, DNS, wireless networking, and other network-dependent services; ensure security configurations align with Corporate IT standards. 

• Plan and execute network expansion projects, cabling initiatives, hardware deployments, and site infrastructure upgrades in alignment with Corporate IT project and change management standards. 

• Collaborate with Corporate IT, cybersecurity, and business teams to resolve issues and improve network performance and reliability. 

• Contribute to the continuous improvement of monitoring tools, operational processes, and technical documentation. 

• Maintain clear, accurate, and timely communication regarding incidents, requests, and project activities. 

• Additional duties as assigned. 

This role requires professionalism, respect, strong communication, and the ability to work effectively with others in a collaborative, team-oriented environment. 

• Bachelor’s degree in Information Technology, Computer Science, Network Engineering, or a related field preferred; equivalent combination of education and experience considered. 

• Minimum of 4 years of hands-on experience administering enterprise or corporate network environments, with demonstrated progression in scope and complexity of responsibilities. 

• Advanced working knowledge of networking fundamentals, including TCP/IP, VLANs, inter-VLAN routing, BGP/OSPF concepts, DHCP, DNS, QoS, wireless networking (802.11 standards), and VPN technologies (IPsec, SSL/TLS). 

• Demonstrated ability to independently troubleshoot and resolve complex network connectivity, performance, and security issues across Layers 1–3 using a structured methodology. 

• Demonstrated hands-on experience with enterprise networking platforms; direct experience with Cisco Meraki and/or Ubiquiti UniFi (switching, wireless, and security appliances) strongly preferred. 

• Experience using network monitoring, alerting, or ticketing systems to identify, document, and resolve technical issues. 

• Hands-on experience administering VPN solutions and firewall platforms, including policy creation, access rule management, site-to-site and remote access VPN configuration, and security baseline enforcement. 

• Proficiency with CLI-based network diagnostics, SSH, packet capture tools, and network management platforms; experience with scripting or automation (Python, Ansible, or similar) a plus. 

• Ability to maintain accurate technical documentation, network diagrams, inventories, and change records. 

• Strong analytical, problem-solving, and organizational skills with attention to detail. 

• Excellent verbal and written communication skills with the ability to effectively support both technical and non-technical users. 

• Ability to operate with minimal supervision, manage competing priorities, and lead technical efforts independently within a collaborative team environment. 

• Industry certifications preferred; CCNA, CompTIA Network+, Meraki CMNO, or equivalent certifications are considered favorable. CCNP or security-focused certifications (CompTIA Security+, Fortinet NSE, or similar) are a plus. 

• Ability to work on-site and perform physical tasks such as lifting up to 40 pounds, climbing ladders, installing equipment, and working in network closets or data center environments as needed. 

• Ability and willingness to travel to CleanSpark offices, mining sites, and other company locations as business needs require