What this Job Entails:

The Network Engineer I is a focal point for all internal and external orders required to maintain the network. This position requires the ability to work independently with a high level of accuracy and attention to details. 

Scope: 

• Applies company policies and procedures to resolve routine issues
• Works on problems of limited scope
• Receives detailed instructions

Your Roles and Responsibilities:

• Install, configure and maintain various network hosts and services like routers, switches, firewalls, VPN endpoints
• Perform network maintenances/upgrades (often during normal working hours, but sometimes during the evening or weekend)
• Troubleshooting network issues and outages
• Support for global production and corporate network including edge, backbone, datacenter, POP, and content delivery network (CDN) infrastructure
• Assist with multiple vendor switch on various servers in dealing with hardware/software issues
• Assist with traffic, and any queries raised by ISP/Partners
• Help provide support for any incidents such as input errors, CRC, RMA etc.
• Work directly with ISP/Vendors on fixing any issues related to network
• Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position

Required Qualifications/Skills:

• Bachelor’s degree (B.S/B.A) from four-college or university and 3 to 4 years’ related experience and/or training; or equivalent combination of education and experience 
• Have a basic understanding of routing, switching, server operating systems, active directory, firewalls, wireless controllers, DNS, email, virtual machines and software applications
• Builds stable working relationships internally
• Follows standard practice and procedures when analyzing situations or data
• Familiarity with content delivery networks and internet peering strategies
• Understanding of server hardware technologies relative to content delivery performance and capacity

Preferred Qualifications: 

• N/A

Physical Demand & Work Environment:

• Must have the ability to perform office-related tasks which may include prolonged sitting or standing
• Must have the ability to move from place to place within an office environment
• Must be able to use a computer
• Must have the ability to communicate effectively 
• Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers