• Analyze existing systems, business processes, and operational workflows to identify areas for improvement, optimization, and automation.
• Understand the structure, policies, and procedures of AMAX to recommend scalable solutions that improve operational efficiency.
• Participate in user requirement sessions to identify process improvement opportunities and technical solutions.
• Gather, analyze, and document business and system requirements, including future-state (“to-be”) process flows.
• Collaborate with onsite and overseas development teams to design and implement solutions that meet business needs.
• Design solutions that maximize usability while minimizing unnecessary complexity and customization.
• Develop and maintain system documentation, user guides, process documentation, and training materials.
• Provide ongoing system support by troubleshooting user issues, coordinating with technical teams, and communicating resolutions to stakeholders.
• Train and support end users on new or updated systems and business processes.
• Manage projects related to system implementations, upgrades, enhancements, and process improvement initiatives, including planning, scheduling, and coordination.
• Support internal business systems, reporting, dashboards, and automation initiatives.
• Evaluate and improve workflows related to sales, purchasing, production, project management, and operations.
• Drive standardization and scalability across business processes and systems.
• Serve as a liaison between business stakeholders and IT teams to support digital transformation and automation initiatives.

Requirements

• Bachelor’s degree in Business Information Systems, Information Technology, Computer Science, or a related field.
• Strong knowledge of enterprise business systems such as ERP, MES, CRM, and PLM platforms.
• Experience with business analysis, requirements gathering, and process documentation.
• Familiarity with software development lifecycle (SDLC) methodologies and system implementation practices.
• Experience gathering and analyzing user feedback, business requirements, and operational data.
• Experience documenting user stories, workflows, and process flow diagrams.
• Strong collaboration and communication skills with both technical teams and business stakeholders.
• Knowledge of software testing methodologies, including functional, performance, security, and usability testing.
• Experience in manufacturing or operations environments is preferred.
• Strong analysis and problem-solving skills.
• Strong presentation, communication (written and verbal) skills, and interpersonal skills.
• Ability to work independently and as a team player
• Any software programming experience is a plus.

The annual salary range for this position is $75,000–$95,000. The final compensation will be determined based on the candidate’s qualifications, experience, and education.

Benefits

• Medical, Dental, Vision Insurance
• Flexible spending account
• Health savings account
• 401k match
• Commuter benefits
• Life and Accidental Insurance
• Short- and Long-term Disability Insurance

We also have a perfect location for all types of commuters: AMAX is located right between I-680 and I-880. Warm Springs/South Fremont BART station and bus stops are within a 10-minute walking distance. 5 grocery stores, 6+ coffee/tea places, and numerous restaurants within 1 mile. Feel free to try the delicious fusions or grab your daily groceries after work!

About AMAX

Established in 1979, AMAX is a globally recognized leader in GPU-accelerated IT infrastructure, specializing in transforming standard IT systems into advanced, high-performance computing solutions. Catering to industries such as AI, cloud computing, autonomous vehicles, and high-performance computing, AMAX has set benchmarks in innovation, including pioneering liquid-cooled HPC systems for the semiconductor industry. With a global footprint spanning North America, Europe, and Asia, AMAX offers end-to-end services from design and manufacturing to deployment. Committed to addressing the growing demands of AI, AMAX delivers advanced solutions that help organizations achieve their technology goal and drive progress on a global scale. To learn more about AMAX’s advanced AI solutions, visit amax.com.

Join Us

Become part of a diverse and inclusive team that values your technical expertise and innovative thinking. Together, we’ll push the boundaries of what’s possible in the hardware industry.

AMAX is proud to be an equal-opportunity employer. We welcome all applicants and provide equal employment opportunities regardless of age, race, gender, or other legally protected characteristics.