Responsibilities 

• Ensures merchandise meets purchase order expectations inspecting for brand, quality, price, and quantity.  

• Checks the purchase order instructions for hangtag, label, or any other requirements. 

• Partners and collaborates with all appropriate resources in the Distribution Center and Home Office to resolve issues in a timely manner. 

• Communicates Planning objectives to DC team and vice versa. 

• Proactively addresses Vendor Compliance issues and opportunities in the way vendors pack, ticket, and ship merchandise. 

• Informs the DC of inbound and current merchandising issues through email and tracking documents. 

• Develops and applies in-depth understanding of all DC and Merchandise work management systems and tools to effectively problem solve. 

• Builds and maintains effective working relationships with general warehouse associates, DC management, and Planning & Allocation. 

• Answers general warehouse associate questions pertaining to purchase orders. 

• Issues direction for re-work in the DC. 

• Answers all Planning calls and requests including taking photos and sending samples. 

• Approves high dollar damages. 

• Identifies, initiates, and follows up on return to vendor issues, giving direction for preparation of final disposition of goods. 

• Completes daily communication logs between shifts. 

• Identifies and communicates immediately to manager and team members merchandising issues that have large scope/financial impact. 

• Trains new Merchandise Controllers and other members of management as needed. 

• Answers HomeGoods store inquiries for merchandise price information and provides feedback to DC management. 

• Ensures building compliance with best practices related to merchandise. 

• Research and answer inquiries from accounts payable. 

 
 Requirements 

• Associate/bachelor’s degree in business, Retail, etc., preferred or equivalent job experience. 

• Strong organizational and time management skills as well as flexibility and the ability to prioritize tasks 

• Works well with little supervision, self-motivated 

• Ability to multitask 

• Strong PC skills including Outlook, Excel, Word, and PowerPoint 

• Strong problem solving and negotiation skills in addition to strong oral and written communication skills 

• Displays strong follow through skills to resolve problems in a timely manner  

• Utilizes active listening skills to effectively communicate with all levels  

• Strong interpersonal and collaboration skills 

• Ability to informally influence 

• Ability to perform job responsibilities in a climate-controlled distribution center environment while standing and walking on a constant basis 

• Ability to occasionally lift up to 50 lbs.