About this Merchandise Controller role at TJX
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.
Job Description:
Merchandise Controller
C Shift, Monday-Thursday 5pm-3:30am
Acts as a liaison between the Distribution Centers and the Home Office Merchandising Department by representing the interests of Merchandising, Planning & Allocation, and Stores. Responsibilities are primarily performed on the receiving dock of the Distribution Center.
Responsibilities
Ensures merchandise meets purchase order expectations inspecting for brand, quality, price, and quantity.
Checks the purchase order instructions for hangtag, label, or any other requirements.
Partners and collaborates with all appropriate resources in the Distribution Center and Home Office to resolve issues in a timely manner.
Communicates Planning objectives to DC team and vice versa.
Proactively addresses Vendor Compliance issues and opportunities in the way vendors pack, ticket, and ship merchandise.
Informs the DC of inbound and current merchandising issues through email and tracking documents.
Develops and applies in-depth understanding of all DC and Merchandise work management systems and tools to effectively problem solve.
Builds and maintains effective working relationships with general warehouse associates, DC management, and Planning & Allocation.
Answers general warehouse associate questions pertaining to purchase orders.
Issues direction for re-work in the DC.
Answers all Planning calls and requests including taking photos and sending samples.
Approves high dollar damages.
Identifies, initiates, and follows up on return to vendor issues, giving direction for preparation of final disposition of goods.
Completes daily communication logs between shifts.
Identifies and communicates immediately to manager and team members merchandising issues that have large scope/financial impact.
Trains new Merchandise Controllers and other members of management as needed.
Answers HomeGoods store inquiries for merchandise price information and provides feedback to DC management.
Ensures building compliance with best practices related to merchandise.
Research and answer inquiries from accounts payable.
Requirements
Associate/bachelor’s degree in business, Retail, etc., preferred or equivalent job experience.
Strong organizational and time management skills as well as flexibility and the ability to prioritize tasks
Works well with little supervision, self-motivated
Ability to multitask
Strong PC skills including Outlook, Excel, Word, and PowerPoint
Strong problem solving and negotiation skills in addition to strong oral and written communication skills
Displays strong follow through skills to resolve problems in a timely manner
Utilizes active listening skills to effectively communicate with all levels
Strong interpersonal and collaboration skills
Ability to informally influence
Ability to perform job responsibilities in a climate-controlled distribution center environment while standing and walking on a constant basis
Ability to occasionally lift up to 50 lbs.
Starting pay is determined by a number of factors, including relevant skills, qualifications and experience.
Associate discount; Employee Assistance Program (EAP); smoking cessation support; bereavement leave; 401(k) Associate contributions; credit union; cell phone discounts. Also, those who meet certain service or hours requirements are eligible for: 401(k) match; medical; dental; vision; life insurance; disability coverage; paid parental leave; paid holidays/vacation/sick; scholarship program. All benefits are provided in accordance with and subject to the terms of the applicable plan, agreement or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Address:
4077 Airbase RdLocation:
USA Sierra 3PL Ashville CampusThis position has a starting pay range of $20.35 to $27.45 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
