University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been consistently ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

Posted Job Title

Job Profile Title

Job Description Summary

Job Description

The University of Pennsylvania is seeking Course Assistants (CAs) to facilitate student learning in online courses for its Master of Health Care Innovation (MHCI). Course Assistants provide feedback, grading, and support to students in online courses and are encouraged to participate in synchronous faculty-student interactions. A Course Facilitator and the MEHP Online Education team, in turn, support CAs, as well as students and faculty.

During a course, CAs work an average of 7–10 hours per week, not to exceed 15 hours. Tasks include:

• Providing meaningful and timely feedback— turnaround within 5 days or fewer—on assignments and grading using a rubric, for up to 12 students.

• Supporting students through email (course tickets) with a turnaround within 24 hours or sooner.

• Participating in some live classes and office hours with faculty and students, including serving as a backup moderator.

• Attending the course kick-off meeting.

• Identifying student needs and escalating important issues, such as grading and attendance concerns.

• Providing the MEHP Online team feedback on your experience in courses.

Job Location - City, State

Department / School

Pay Range

Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job’s level. Internal organization and peer data at Penn are also considered.

Equal Opportunity Statement

The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law.

Special Requirements 
A background check may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits

• Health and Life: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare.
• Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.

Please note that benefit eligibility is determined/based on ACA guidelines.