JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Meeting Services Support – JLL

What this job involves: As a Meeting Services Support team member at JLL, you will play a key role in delivering exceptional workplace and meeting experiences for employees, clients, and executive stakeholders. This position is responsible for supporting meeting room operations, special events, and audio-visual services across the site. You will ensure meeting spaces are functional, organized, and fully equipped while providing hands-on technical and customer support for conferences, video calls, and workplace events. The role requires strong attention to detail, professionalism, and the ability to thrive in a fast-paced, service-focused environment.

What your day-to-day will look like:

• Set up and reconfigure meeting rooms and event spaces including tables, chairs, linens, digital signage, and AV equipment based on event and meeting requirements.
• Provide on-site support for meetings, video conferences, and executive events, including assistance with Microsoft Teams, Cisco Webex, and room AV systems.
• Troubleshoot and resolve audio-visual equipment issues involving projectors, flat screens, microphones, speakers, amplifiers, and room control systems.
• Maintain meeting room and shared AV equipment inventories, including spare equipment, furniture, supplies, and asset records within workplace scheduling applications.
• Deliver exceptional customer service by responding promptly to support requests, urgent room needs, and VIP meeting support requirements.
• Support workplace and special event logistics including delivery, setup, breakdown, and transportation of tables, chairs, monitors, and meeting supplies throughout the facility.
• Follow workplace safety standards and participate in required training, team meetings, and continuous improvement initiatives.

Required Qualifications:

• High school diploma or equivalent required; AV or technical training preferred.
• Minimum of 2 years of experience supporting meeting rooms, conference services, event setup, or audio-visual operations.
• Hands-on experience operating and troubleshooting AV equipment including projectors, flat screens, microphones, speakers, and conferencing systems.
• Proficiency with Microsoft Office applications including Outlook, Word, and Excel.
• Experience supporting conferencing platforms such as Microsoft Teams and Cisco Webex.
• Ability to lift and move up to 50 lbs. and perform frequent physical activity including walking, stair climbing, setup, and breakdown of meeting furniture.
• Strong customer service, communication, organizational, and multitasking skills with the ability to work independently and under time constraints.

Preferred Qualifications:

• Experience supporting executive-level or VIP meetings and events in a corporate environment.
• Familiarity with workplace scheduling or room booking platforms such as MyWorkplace or similar systems.
• Basic inventory management and reporting experience using spreadsheets or workplace applications.
• Knowledge of preventative maintenance practices for AV equipment and meeting room technology.
• Ability to adapt quickly to changing priorities and support multiple meetings or events simultaneously.
• Collaborative, team-oriented mindset with a proactive and solution-focused approach.
• Passion for creating positive workplace experiences and delivering high-quality service in a fast-paced environment.

Location: Cincinnati, OH

Work Shift: Monday through Friday, approximately 8:00 AM to 4:30 PM.

Salary: $19 per hour

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary 
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.