As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

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ESSENTIAL FUNCTIONS

• Collects and transcribes patient data, such as history, condition, care plan, procedures, consultation, prescriptions and orders, etc., in electronic medical record following established protocol.
• Coordinates patient flow in/out of exam rooms. Escorts patients from the waiting area to exam areas. Answers patient questions and assists with clinic visits.
• Ensures clinic exam rooms are clean, orderly, and well-stocked. Serves as a liaison between physicians, patients, and schedulers to facilitate patient care.
• Answers telephones in a professional manner, relaying messages and following up as appropriate.
• Checks and calibrates equipment according to equipment protocol. Sets up and maintains sterile field as required. Preps instrument tray procedure. Sterilizes instruments and equipment following established protocol.
• Assists with patient scheduling and registration. Orients new staff and completes administrative duties as needed.
• May attach patients to diagnostic and medical equipment.
• Other duties as assigned.

MINIMUM EDUCATION & EXPERIENCE

• High School diploma or equivalent and 3 years experience in a patient care setting required
• Associate's degree preferred
• Or equivalent combination of education and experience

KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of medical terminology, procedures and computer experience preferred

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.