ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

We are currently seeking a Medical Operations Associate (Ex Medical Affairs Specialist) to join our diverse and dynamic team. The Medical Operations Associate at ICON, provides administrative support on projects, medical consultation and medical expert opinions to therapeutic sites, reviews medical testing and lab reports, makes protocol decisions using inclusion/exclusion criteria, reviews and classifies protocol deviations, chairs/attends project meetings and teleconferences and monitors project financial.

What you will be doing

• Contribute to the preparation of Medical Management Plans (MMPs), trackers, reports and other deliverables

• Participate in data review activities relating to patient safety and diagnostic results

• Liaise with investigational sites and sponsors on medical affairs issues, under supervision

• Collaborate cross-functionally with Project Management, Safety, Regulatory Affairs and other operational teams

• Attend internal and external project meetings and teleconferences as required

• Support financial tracking, including unit metrics, out-of-scope activities and change orders

• Maintain up-to-date, accurate documentation and project tracking systems

• Support process improvement initiatives and help streamline workflows across Medical Affairs

Your Profile:

• A background in life sciences, nursing, pharmacy, or a related medical field.

• Prior experience in a clinical research, medical affairs or patient safety setting preferred.

• Understanding of clinical protocols and regulatory standards.

• Strong attention to detail, with the ability to prioritize and manage multiple deliverables.

• A collaborative mindset, with excellent communication and interpersonal skills.

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Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply