Job Summary :

Assists in organizing, coordinating, implementing, and supervising activities related to physician practice secretary and Medical Assistants to staff designated in organization chart. Acts as a resource in the absence of the Practice Coordinator or as assigned by the Director of the Practice(s). Responsible for maintaining all practice offices front office or back-office functionality and oversight of the corresponding staff to ensure that excellent customer service for patients as well as operations for the practice are maintained.

Job Description

Job Description

Essential Responsibilities:

1. Provides directly and through delegation patient care for facility clients.

• Maintains knowledge of normal/abnormal parameters that identify clients at risk.
• Provides patient care in accordance to standards and guidelines.
• Responds to telephone calls and triages appropriately.
• Provides patient with reassurance, accurate teaching and direction.

2. Ensures efficient delivery of healthcare services throughout the duration of the patient visit.

• Ensures that medical records are completed, accurate and updated.
• Initiates patient contact and prepares patient for examination.  Obtains vital signs, weight, age, temperature, blood pressure, pulse, respiratory, history and chief complaint.
• Observes patients with abnormal signs and symptoms, communicates their condition to the physician and documents the same in the medical record.
• Ensures patient understanding of physician instruction upon discharge.
• Documents patients medical record entries and documents charge information into electronic medical record for billing.

3.  Assist with testing and treatment procedures under the Physicians supervision.

• Assists physician in applying splints and dressings.
• Performs and follows through in all indicated orders from physician.
• Assists with sample medications and sample medication logs.
• Arranges and administers any necessary patient testing or admission. Obtains appropriate referrals required.  Retrieves test results as needed and notifies patient.
• Assists physician in preparing for minor surgeries and physicals.
• Obtains appropriate consents before all invasive procedures or immunizations are preformed.
• Distributes patient education materials as directed.  Assists in patient instruction and ascertains patient understanding regarding treatment and medication usage.
• Performs laboratory tests and treatments as prescribed.
• Assists in maintaining laboratory log.

4.  Ensures all patient care areas, equipment and materials are appropriately stocked and maintained.

• Maintains and organizes adequate supply of patient education materials.
• Orders and maintains required supplies and equipment for clinical care areas ensuring exam rooms are stocked appropriately.
• Keep exam rooms clean, free of waste and organized in accordance with cleaning protocol.  Ensures that instruments are sterile and equipment is in working order.

5.  All other duties as assigned
 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Education and Experience Required: 

1. Graduation from a Medical Assistant Program or accredited Nursing Program or be a Certified or Registered Medical Assistant.

Those that were hired prior to 2018 are grandfathered from the educational and/or certification requirements.

Work Shift :

7:00am – 5:00pm (United States of America)

Scheduled Weekly Hours :

40