Medical Navigator (Full Time) en Mercy · Mercy Clinics of Springfield and Communities

Sobre este puesto de Medical Navigator (Full Time) en Mercy

Mercy · Presencial · Mercy Clinics of Springfield and Communities

Find your calling at Mercy!

Overview
Facilitate the patient/guests experiences at Mercy by providing personal, professional and compassionate service. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details:

Located at MERCY SURGERY CENTER

SPRINGFIELD, MISSOURI

FULL TIME

MINIMUM Qualifications:
Education: High school diploma.
Licensure: Valid Driver's License
Experience: Previous experience in a Medical Office or customer service position.
Other:

- Critical thinking and problem-solving skills.

- Professional verbal and written communication skills with the ability to type 50 wpm.

- Knowledge of Microsoft Office.

Preferred Certifications: BLS preferred

The Medical Navigator provides personalized support throughout the patient experience, coordinating care, managing logistics, facilitating communication, and helping patients navigate treatment plans. This role ensures a smooth, efficient process while delivering exceptional service and support to patients and their families.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

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Sobre Mercy

Transforming the Health of Our Communities Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 195 years. It began with an Irish woman named Catherine McAuley, who was determined to help women and children in Dublin experiencing poverty. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill that dream. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, one of the first religious orders whose Sisters were free to walk among the poor and