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Sobre este puesto de Medical Doctor (MD) - Client Medical Educator en NeoWork

NeoWork · Remoto · Dominican Republic

NeoWork is hiring a Medical Doctor (MD) to join a U.S. personal injury law firm as a Client Medical Educator. You will speak directly with the firm's clients about their injuries and treatment, helping them understand why MRIs and follow-up care matter for their recovery and their case.

NeoWork is a global staffing and operations partner that builds dedicated remote teams for fast-growing U.S. companies. Our teammates work directly inside our clients' teams and tools, while NeoWork takes care of recruiting, HR, benefits, and ongoing support.

Key Responsibilities

• Speak with personal injury clients by phone or video about their injuries and medical treatment options

• Explain clearly why MRIs, diagnostic imaging, and follow-up care matter

• Help clients understand how injuries, treatment, and recovery relate to their case

• Reinforce attorney and paralegal guidance in a medically credible, easy-to-understand way

• Suggest alternative treatment paths when clients are hesitant about a doctor's recommendation

• Work closely with attorneys, paralegals, and the firm's in-house nurse on complex cases

• Document client conversations and outcomes accurately in the firm's case management system

Requirements

• Medical degree (MD or equivalent) from an accredited medical school

• Excellent spoken and written English, with confidence in client-facing conversations

• Ability to explain medical concepts in simple, clear, and reassuring language

• Comfortable educating and guiding clients in a persuasive but professional way

• Strong rapport-building, empathy, and listening skills

• Interest in working in a legal or personal injury environment, not only clinical care

• Availability to work full-time during U.S. business hours

• Based in the Dominican Republic, with a reliable home office setup and stable internet connection

Nice to Have

• Experience in emergency medicine, orthopedics, physical medicine, or radiology

• Familiarity with personal injury, workers' compensation, or medico-legal cases

• Degree from a medical school recognized for U.S. licensing (ECFMG / USMLE)

• Experience in telemedicine or patient education roles

• Fluency in Spanish

Benefits

• We offer health insurance for contractors

• Holiday Extra Pay

• The work hours generally align with standard business hours in the US, with some potential flexibility depending on the client's needs.

• This is a 100% home-based position

• We prioritize the mental health of our team members and offer mental health days to support their well-being.

• In addition to the base salary, performance-based incentives are provided.

• There is an annual review and appraisal process in place.

• There are ample opportunities for professional growth and advancement within the company.

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Sobre NeoWork

At NeoWork, success is measured not just in metrics, but in human connections. We are proud to continue attracting and retaining dedicated team members who are passionate about driving meaningful change. Together, we redefine what is possible, embracing a growth mindset in a global landscape of talent and innovation.

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