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Job Information
Exemption Status: Non-Exempt

A Brief Overview
As a member of the primary care patient care delivery team, this position will function under the direction of clinicians to provide delegated direct patient care interventions. Medical Assistants collect and record data when patients present for office visits, measure vital signs, coordinate patient tests and services, and complete point of care testing and/or phlebotomy as indicated. This position assists those in the patient care team to maintain efficient workflows and a pleasing physical environment to promote safe, quality care with a patient centered approach. Independent clinical decision making is outside of the scope of this position; refer clinical questions to the provider or nurse.

Education Qualifications

• Successfully completed first semester in an accredited nursing program. Required or

• Successfully completed a medical assistant or patient care technician program. Required or

• A Certified Clinical Medical Assistant, Certified Medical Assistant, Registered Medical Assistant, Certified Nursing Assistant, Emergency Medical Technician, or Patient Care Technician certification may be substituted for the educational requirement. Required

Experience Qualifications

• Experience in an office or clinic setting. Preferred

Skills and Abilities

• Knowledgeable of and follows proper technique for patient care. (Required proficiency)

• Communicates pertinent patient information to appropriate staff in a timely manner. (Required proficiency)

• Functions with an awareness and application of safety issues as identified within the institution. (Required proficiency)

• Participates actively in educational activities for department. (Required proficiency)

• Demonstrates competency in selected psychomotor skills. (Required proficiency)

Licenses and Certifications

• Patient Care Technician - PCTC - AMCA Or an active certification to practice in Kansas as either Certified Clinical Medical Assistant, Certified Medical Assistant, Registered Medical Assistant, Certified Nursing Assistant, or Emergency Medical Technician is required as a substitute for education qualifications. Required

• First Responder - RQI Required within 90 days.

What you will do

• Admit patients to exam rooms for office visits and procedures, following prescribed workflows. Assist providers with examinations and procedures.

• Retrieve voice mail messages, record, and route to licensed staff. Document medical information using the appropriate electronic applications and/or forms. Prepares and maintains patient’s medical record and charges while in the department, ensuring confidentiality of all patient information.

• Coordinate patient services to include: lab tests, point of care testing, x-rays, diagnostic procedures, consults, home care, and acute care admissions. Schedule patient appointments.

• Assist with referrals, prior-authorizations, and benefit investigations.

• Point of care testing and/or phlebotomy as indicated by work area.

• Maintain cleanliness of equipment, examination, and treatment rooms; restock.

• Meets the needs of any patient in the department.

• Applies proper techniques with simple dressing changes. Maintains and follows proper procedure for sterile technique on dressing changes.

• Prepares and processes requisitions for housekeeping, maintenance and general supply needs and ensures adequate par levels are maintained.

• Participates in intra- and interdepartmental committee activities. Attend staff meetings and mandatory retreats in compliance with individual department’s requirements.

Required for All Jobs

• Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health

• Performs other duties as assigned

Patient Facing Options

• Position is Patient Facing

Remote Work Guidelines

• Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards.

• Stable access to electricity and a minimum of 25mb upload and internet speed.

• Dedicate full attention to the job duties and communication with others during working hours.

• Adhere to break and attendance schedules agreed upon with supervisor.

• Abide by Stormont Vail’s Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually.

Remote Work Capability

• On-Site; No Remote

Scope

• No Supervisory Responsibility

• No Budget Responsibility

Physical Demands

• Balancing: Occasionally 1-3 Hours

• Carrying: Occasionally 1-3 Hours

• Climbing (Ladders): Rarely less than 1 hour

• Climbing (Stairs): Rarely less than 1 hour

• Crawling: Rarely less than 1 hour

• Crouching: Rarely less than 1 hour

• Driving (Automatic): Rarely less than 1 hour

• Driving (Standard): Rarely less than 1 hour

• Eye/Hand/Foot Coordination: Frequently 3-5 Hours

• Feeling: Occasionally 1-3 Hours

• Grasping (Fine Motor): Frequently 3-5 Hours

• Grasping (Gross Hand): Frequently 3-5 Hours

• Handling: Frequently 3-5 Hours

• Hearing: Frequently 3-5 Hours

• Kneeling: Occasionally 1-3 Hours

• Lifting: Occasionally 1-3 Hours up to 50 lbs

• Operate Foot Controls: Rarely less than 1 hour

• Pulling: Occasionally 1-3 Hours up to 25 lbs

• Pushing: Occasionally 1-3 Hours up to 25 lbs

• Reaching (Forward): Occasionally 1-3 Hours up to 25 lbs

• Reaching (Overhead): Occasionally 1-3 Hours up to 25 lbs

• Repetitive Motions: Occasionally 1-3 Hours

• Sitting: Occasionally 1-3 Hours

• Standing: Occasionally 1-3 Hours

• Stooping: Rarely less than 1 hour

• Talking: Occasionally 1-3 Hours

• Walking: Occasionally 1-3 Hours

Working Conditions

• Burn: Rarely less than 1 hour

• Chemical: Rarely less than 1 hour

• Combative Patients: Occasionally 1-3 Hours

• Dusts: Rarely less than 1 hour

• Electrical: Rarely less than 1 hour

• Explosive: Rarely less than 1 hour

• Extreme Temperatures: Rarely less than 1 hour

• Infectious Diseases: Frequently 3-5 Hours

• Mechanical: Rarely less than 1 hour

• Needle Stick: Occasionally 1-3 Hours

• Noise/Sounds: Occasionally 1-3 Hours

• Other Atmospheric Conditions: Rarely less than 1 hour

• Poor Ventilation, Fumes and/or Gases: Rarely less than 1 hour

• Radiant Energy: Rarely less than 1 hour

• Risk of Exposure to Blood and Body Fluids: Rarely less than 1 hour

• Risk of Exposure to Hazardous Drugs: Rarely less than 1 hour

• Hazards (other): Rarely less than 1 hour

• Vibration: Rarely less than 1 hour

• Wet and/or Humid: Rarely less than 1 hour

Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment.

Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.