Find your calling at Mercy!

Responsible for coordinating care and building relationships with patients in partnership with Mercy Primary Care Providers.
• Cleans and stocks examination rooms including laying out special equipment or supplies to be used during a patient visit.
• Escorts patient to the examination room and prepares patient for examination and treatment in a respectful and considerate manner.
• Prepares patient for visit with provider by completing Advanced Standard room process including entering the chief complaint; taking patient vital signs; reviewing patient history and allergies; completing a thorough medication reconciliation; working the Encounter Guide including helping to close any open care gaps such as fall risk, depression screening, breast cancer screening, colorectal cancer screening, and diabetic eye exams; rechecking elevated blood pressures; and completing needed documentation in Epic for yearly preventative visits as needed.
• Assists with any needed in-office testing including, but not limited to, drawing blood, completing mental status exams, EKG’s, walking oxygen studies and point of care testing.
• Administer vaccines and other injections within scope of practice.
• Assists provider with procedures.
• Inputs orders as needed to aid provider and clinical care team.
• Schedules follow up appointments when needed per office policy.
• Ensures excellent consumer experience.
• Collaborates with providers and clinical care team to monitor and coordinate delivery of the care plan.

Additional monthly duties as assigned by clinic manger (e.g., injection refrigerator temperature logs, checking sample log daily, ensuring oxygen levels/tanks resupplied, expired lab supplies checked, order medical supplies, etc.).
Performs other work duties as assigned.

Position Details:

Location: Mercy S. Dixieland

Shift: Full-time

Hours: Mon - Fri (7:00am - 5:00pm)

Qualifications

Education:  

• High school diploma or equivalent. 
• Graduate from an accredited Medical Assistant program

Certification:

• Must actively maintain MA certification. 

Experience:

• One year of applicable patient care experience in an outpatient or ambulatory care setting.

Physical Requirements: 

• Position requires the ability to push, pull, and/or lift 50 lbs on a regular basis. 
• Position requires prolonged standing and walking during each shift. 
• Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties. 

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.