Essential Functions

• Understands and satisfies the needs of the neonatal, infant, toddler, pre-school, school-age, adolescent and/or adult patient in regards to their growth and development process.

• Patient Care * Prepares exam rooms to meet safety and clinical requirements. * Directs patients and families to exam rooms. * Obtains and document patient’s height, weight and vital signs and perform a manual blood pressure. * Assists with the collection and documentation of patient information such as health screenings, allergies, and home medications. Reports any observations or concerns to the nurse or provider. * Assists the physician in the exam process and with procedures as directed. * Administers immunizations and other injections under the direction of the nurse practitioner and/or the physician. * Performs point of care testing according to established policies, if applicable. * Performs peripheral blood draws, if applicable under the direction of the nurse practitioner and /or the physician. * Collects and labels specimens and ensures delivery to the appropriate department. * Transports stable patients to designated areas and assists the provider in the transport of unstable patients. * Obtains and transports medications and hand delivers to the designated prescriber per the Medication-Administration policy. * Responds to emergency situations.

• Clinic Operations * Maintains clinic flow, monitoring patient location and wait time. * Maintains a clean, organized and safe environment within the clinic area. * Assures that the quantity of supplies is adequate and appropriate for the clinic needs. * Assures that equipment needed for patient care is available at all times. Addresses any deficiencies or unsafe equipment with the appropriate department. Cleans equipment after use. * Communicates with physicians, leaders, and staff to maintain clinic operations.

Education:

• High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED) Required

• Graduate of medical assistant program Preferred

• In lieu of this education, 6 months of experience in a patient care role would be preferred

Experience:

• Experience in a primary care, urgent care, or specialty care pediatric setting highly Preferred

• Experience in administering immunizations and other injections Preferred

Knowledge, Skills and Abilities

• Ability to work with a diverse patient population to promote a culturally competent environment.

• Physical ability to lift and position patients weighing up to 75 pounds, as well as push and pull when performing cleaning functions.

• Frequently bends, lifts, twists, reached, and squats.

• Occasionally push/pulls and does overhead work.

Licenses and Certifications:

• CMA-Certified Medical Assistant - American Association of Medical Assistants preferred

• BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council required

Patient Care Responsibility

• Provides care appropriate to patient population and as described in applicable policies and procedures.