TVH CANADA LTD.

Job Title: Material Handler

Manager: Warehouse Supervisor

Department: Operations

Purpose

To provide a high level of customer service, by accurately picking and packing orders placed by customers in a timely and professional manner utilizing the tools available to them.

Essential Functions & Responsibilities

• Pick orders assigned
• Pack orders in a manner which ensures safe transportation within the courier system
• Assist in maintaining a clean work area when required.
• Process incoming freight and put away parts in correct bin locations as labeled and verifying parts are the same.
• Regular use of RF scanners during shift 
• Ship orders as per desired method of shipping.
• Meet and/exceed performance targets consistently.

Other Duties and Responsibilities

• Maintain cleanliness and professional presentation of warehouse.
• Notify inside administration staff of any changes required on customers packing slip.
• Report non- conforming products to appropriate personnel.
• Provide excellent customer service by meeting and exceeding the customers’ needs and expectations, ensuring company policies and procedures are followed.
• Contribute to team spirit by assisting fellow employees with other tasks related to overall company objectives.
• Perform other duties related to other company business, when required.
• Checking shipment appointments for both inbound and outbound logistics.
• Verifying and unloading shipments from various vendors.
• Receiving shipments against different purchase orders , performing sortation and preparing the put-aways.
• Verifying the accurate quantity and quality of inventory.
• Resolving discrepancies, such as shortages or incorrect parts, and creating NCFs as required.
• Performing cycle counts, as the team is fully trained in this process.

Knowledge and Skills

• High School diploma
• Strong communication and interpersonal skills
• Related Order Picking experience is a definite asset.
• Use and familiarity with different modes of shipping
• Related customer service experience is a definite asset.
• Self-motivated with organizational skills are an asset.

Fiscal Responsibility

• Use of company materials and equipment for business related use, as approved by management

Extent of Public Contact

• Continual interaction with staff in all departments and customers.
• Occasional visit to customer counter and showroom.

Physical Demands

• The job requires extensive walking within warehouse.
• Occasional use of a computer terminal.
• Bending & lifting of up to 50 pounds.
• Requires assisting co-workers with objects weighing in excess of 50 lbs.

Working Conditions and Environment

• Warehouse locations may encompass exposure to heavy equipment and related conditions
• Clean Warehouse and occasional trips to the office area