MassHire Downtown Boston is seeking a Young Adult Career Navigator to deliver innovative, customer-focused workforce development services to opportunity youth (ages 18–24) at the MassHire Downtown Boston Career Center. The Young Adult Career Navigator, in collaboration with the Career Center team and youth-serving partners, will engage young adults from diverse backgrounds especially those not currently connected to school, college, or employment to explore career pathways, conduct successful job searches, and obtain employment, training, or education placements.

The Young Adult Career Navigator’s primary responsibilities include:

• Providing personalized, high-touch 1:1 career coaching virtually, onsite at MassHire Downtown Boston’s office, and offsite at partner locations in the Boston region as required.
• Recruiting and enrolling opportunity youth through warm handoffs from Boston Public Schools graduates, college stop-outs, and PIC Career Specialists, and maintaining an active caseload.
• Designing and leading welcome sessions, specialty engagement workshops, career center tours, and group/site visits tailored to young adults.
• Assisting with the creation and posting of age-appropriate materials and social media content to reach young adults and promote events, workshops, and job opportunities.
• Other duties as assigned, including but not limited to assisting with job fairs and completing administrative tasks for the Career Center.

 

This is a hybrid position that requires both onsite work at 75 Federal Street, Boston, MA, offsite work at partner locations in the Boston region (as assigned), and remote work from home.

Career Coaching & Case Management:

• Associate’s degree plus two years of hands-on experience and/or training in areas such as youth development, career counseling, case management, recruitment, education, coaching, or counseling; alternatively, a comparable blend of education, training, and practical experience.
• Experience working with young adults or opportunity youth (ages 18–24) strongly preferred.
• Teaching or public speaking skills/experience required.
• Advanced computer and technology competency required. Previous experience with Microsoft Office Suite, Outlook, SharePoint, Teams, and Zoom required. Comfort with social media content creation and digital engagement tools preferred.
• Excellent organizational and communication (written and verbal) skills.
• Strong interpersonal and relationship-building skills to effectively engage with individuals from diverse backgrounds (including staff, participants, and stakeholders).
• Multilingual abilities preferred but not required.

 

Working Conditions:

• Frequent meetings with clients.
• Frequent presentations.
• Hybrid position requires fast and reliable home internet connection.
• Travel to partner organizations in the Boston region may be required as needed.

JVS is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, JVS will better serve our local communities and continue to provide quality services.

JVS is an employment at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, JVS prohibits retaliation against an applicant or employee because he or she has engaged in protected activity under the statutes prohibiting discrimination in the workplace.