Job Description

Marketing Transformation Programme Manager

Reports to: Director of Growth Marketing

Location: Bangalore

Contract: Fixed term contract, 12 months

Purpose of the role:

Lead the programme management and mobilisation of the Marketing Transformation Programme across the Middle East, Malaysia, India, Vietnam and Thailand.

The role will bring structure, governance and momentum to a complex multi-market transformation by coordinating programme delivery, managing dependencies, driving executive decisions and ensuring successful implementation of the new Marketing Operating Model.

The Director of Growth Marketing owns the transformation strategy, operating model and executive relationships.

The Transformation & PMO Manager owns programme coordination, governance, planning and delivery discipline.

What Success Looks Like

Within 12 months you will have helped deliver:

• Marketing Center of Excellence successfully established
• Malaysia, India, Vietnam and Thailand transitioned into the new operating model
• Governance and operating rhythm fully embedded
• Critical programme milestones delivered on time
• Programme risks identified and managed proactively
• Executive reporting operating effectively
• Business continuity maintained throughout the transformation
• The Growth Marketing Director focused primarily on strategy and executive leadership rather than programme administration

Key Responsibilities

Programme Management

• Own the integrated programme plan and roadmap
• Manage milestones, dependencies and critical path
• Maintain RAID, decision and action logs
• Develop recovery plans where delivery is at risk
• Track programme benefits and readiness

Governance & Executive Reporting

• Coordinate Steering Committees and Programme Boards
• Prepare executive dashboards and decision papers
• Track decisions through to implementation
• Ensure governance remains simple and effective

Market Transition

Coordinate the phased rollout across each region by:

• maintaining transition plans
• coordinating recruitment and onboarding
• tracking readiness
• managing stakeholder actions
• monitoring risks and dependencies

People, Change & Communications

Coordinate:

• HR transition activities
• recruitment sequencing
• stakeholder communications
• change adoption
• training and onboarding

Ensure implementation follows the agreed mobilisation sequence.

Programme Coordination

• Coordinate cross-functional workstreams
• Identify conflicts and dependencies
• Recommend priorities and sequencing
• Escalate risks early
• Protect business continuity throughout implementation

Required Experience

Essential

• 7+ years in transformation programme management or PMO
• Experience coordinating complex multi-country programmes
• Executive reporting and governance experience
• Strong stakeholder management
• Organisational change experience
• Excellent written communication
• Strong planning and prioritisation skills

Highly Desirable

• Centre of Excellence implementation
• Shared services implementation
• Marketing transformation
• Consulting background
• Education sector experience

Skills

• Structured thinker
• Highly organised
• Strong judgement
• Comfortable with ambiguity
• Excellent communicator
• Influences without authority
• Proactive
• Calm under pressure
• Commercially aware

KPIs

• Programme milestones delivered on time
• Executive reporting delivered on schedule
• Programme risks identified early
• Dependencies resolved proactively
• Recruitment coordinated successfully
• Stakeholder actions completed
• Business continuity maintained
• Programme governance operating effectively

ISP Principles

Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding

and Health & Safety issues and acting and following up on all concerns appropriately.

Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others.

Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.

Are financially responsible. We make financial choices carefully based on the needs of the children, students and our schools.

Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement.

ISP Commitment to Safeguarding Principles

ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history.

ISP Commitment to Diversity, Equity, Inclusion, and Belonging

ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.