[What the role is]

As Partnerships Outreach Manager, you will play a pivotal role in driving the growth and strategic relevance of Skills and Workforce Development Agency’s (SWDA) ecosystem –including MyCareersFuture for job listings, CareersCompass by MyCareersFuture for content syndication, digital and physical event collaborations and any other new initiatives under the Workforce Group.

You will lead the end-to-end development and management of high-impact partnerships with digital platforms, public and private organisations, IHLs, Subject-Matter-Experts, thought leaders etc. Your goal is to drive user engagement, increase lead generation, enrich content offerings, and contribute to Singapore’s broader Career Health narrative.

This is a cross-functional role involving forging strategic partnerships, business development, and digital content distribution – ideal for someone who thrives on identifying opportunities, building mutually beneficial relationships, and delivering successful outcomes aligned with both organisational priorities and public service missions.

[What you will be working on]

1. Partnership Strategy & Development

• Develop and iterate the digital partnership strategy in line with evolving business goals and platform priorities.
• Conduct ecosystem mapping and market scans to identify high-value partnership opportunities across online job portals, government agencies, IHLs, commercial platforms, and community organisations.
• Design personalised partnership models that drive impact, especially among jobseekers, mid-career professionals, and growth sectors etc.

2. Relationship Building & Stakeholder Engagement

• Lead end-to-end partner engagement, from pipeline development and value proposition pitching to contract negotiation, onboarding, and relationship management.
• Demonstrate agility in execution, reviewing partnership strategy based on platform performance, audience behaviour, and partner feedback.
• Act as the key liaison between partners and internal teams, ensuring smooth execution and alignment.
• Develop joint engagement plans with partners, including co-marketing, content collaborations, webinars, and virtual events.

3. Platform Growth & Audience Engagement

• Drive user acquisition through partner-driven initiatives.
• Collaborate with the internal content and marketing teams to amplify reach and relevance of key career messages through partner channels.
• Track and optimise partnership performance using key success metrics (e.g. traffic growth, conversion to leads, content engagement, etc).

4. Strategic Alignment & Innovation

• Ensure partnerships reinforce business strategies and priorities, including digitalisation, lifelong employability, and career resilience.
• Explore new partners, partnership models and innovation pilots that extend the reach and relevance.
• Proactive in keeping updated on digital trends, platform behaviours, and emerging engagement channels.

5.  Operational Excellence

• Oversee daily partnership operations, focusing on service reliability and KPI achievement.
• Troubleshoot issues, manage escalations, and ensure timely resolution between internal and external teams.

[What we are looking for]

Requirements:

• >3 years of experience in partnerships, business development, or platform growth.
• Proven track record of onboarding external partners and managing cross-functional projects with internal and external stakeholders
• Ability to structure and manage ecosystem or multi-party partnerships.
• Experience with public-private collaborations, and/ or working alongside government platforms is a plus.
• Good understanding of workforce needs and how external partners can address content, service delivery, or other gaps.
• Excellent communication, teamwork, relationship building and stakeholder management abilities.
• Detail-oriented with a strong problem-solving mindset.

The successful candidate will be offered a contract until 31 December 2027.

Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume.  Please check out www.myskillsfuture.gov.sg for details on the CSP