At Protegrity, we lead innovation by using AI and quantum-resistant cryptography to transform data protection across cloud-native, hybrid, on-premises, and open source environments. We leverage advanced cryptographic methods such as tokenization, format-preserving encryption, and quantum-resilient techniques to protect sensitive data. As a global leader in data security, our mission is to ensure that data isn’t just valuable but also usable, trusted, and safe.

Protegrity offers the opportunity to work at the intersection of innovation and collaboration, with the ability to make a meaningful impact on the industry while working alongside some of the brightest minds. Together, we are redefining how the world safeguards data, enabling organizations to thrive in a GenAI era where data is the ultimate currency. If you're ready to shape the future of data security, Protegrity is the place for you.

Role Overview – Why This Role Matters

The Manager, Salesforce Platform is the technical leader responsible for the strategy, stability, and continuous evolution of the Salesforce platform that powers the company's commercial operations. As part of the Sales Operations organization, this role delivers scalable technology solutions that enable Sales, Customer Support, and other customer-facing teams to operate efficiently and provide exceptional customer experiences.

This position combines hands-on Salesforce development with people leadership, platform governance, and technical strategy while continuously evaluating emerging Salesforce capabilities, AI innovations, and integration technologies that create business value. Success in this role comes from balancing operational excellence with continuous platform modernization to build an intelligent, secure, and scalable commercial technology platform.

What You’ll Do

• Lead the technical strategy, roadmap, and day-to-day operation of the Salesforce platform, ensuring it remains secure, scalable, reliable, and aligned with evolving business priorities.

• Design, develop, and deliver scalable solutions across Sales Cloud, Service Cloud, and integrated business applications using Apex, Lightning Web Components, Flow, APIs, and platform automation to improve operational efficiency and customer experience.

• Own the Salesforce development lifecycle, including solution architecture, development standards, source control, deployment pipelines, environment management, release governance, and production deployments.

• Lead, coach, and develop the Salesforce Administrator while fostering a culture of technical excellence, collaboration, continuous learning, and accountability.

• Lead cross-functional solution design and integration efforts by partnering with Customer Support, Product, IT, Finance, Marketing, and business stakeholders to evaluate business needs, recommend secure and scalable solutions, and establish appropriate technical guardrails that protect the integrity of the commercial technology platform.

• Establish and continuously improve platform governance, architecture standards, security controls, documentation, and development best practices to ensure the Salesforce platform remains secure, scalable, maintainable, and aligned with enterprise technology standards.

• Continuously evaluate emerging Salesforce capabilities, AI technologies, Model Context Protocol (MCP), AI-assisted development tools, and ecosystem integrations, recommending and implementing innovations that improve automation, developer productivity, operational efficiency, and business outcomes.

• Serve as the trusted technical owner of the commercial Salesforce platform by resolving complex technical challenges, reducing technical debt, enabling cross-functional initiatives, and driving continuous platform innovation.

What You’ll Need

• 7+ years of experience designing, developing, and supporting Salesforce platform solutions, including Apex, Lightning Web Components, Flow, integrations, and platform configuration.

• 2+ years of experience leading or managing technical team members while remaining actively engaged in solution architecture and software development.

• Bachelor’s degree in computer science, Information Systems, Engineering, or a related discipline, or equivalent practical experience. Equivalent combination of relevant education, certifications, and substantial hands-on Salesforce experience; demonstrated success delivering and leading enterprise platform solutions.

• Experience managing Salesforce deployments using Git-based source control, release management, CI/CD practices, and multiple Salesforce environments.

• Strong understanding of Salesforce architecture, security, APIs, integrations, Sales Cloud, Service Cloud, and enterprise platform best practices.

• Demonstrated ability to evaluate emerging Salesforce capabilities, AI technologies, and modern integration patterns, translating new innovations into practical business solutions.

• Strong judgment and stakeholder management skills, with the ability to understand business objectives, evaluate technical solutions and integrations, identify secure and scalable alternatives, and confidently recommend against approaches that introduce unacceptable security, architectural, operational, or long-term platform risk.

• Excellent analytical, communication, problem-solving, and leadership skills with a passion for continuous improvement and technology innovation.

Nice to Have

• Salesforce Platform Developer I or II, Salesforce Administrator, Application Architect, or other Salesforce certifications.

• Experience with Salesforce AI capabilities, AI-assisted development tools, enterprise AI platforms, or intelligent automation technologies.

• Familiarity with Model Context Protocol (MCP), API-first architectures, modern integration frameworks, and enterprise integration patterns.

• Experience with Salesforce DevOps and deployment tools such as GitHub Actions, or similar platforms.

Should you accept this position, you will be required to consent to and successfully complete a background investigation. This may include, subject to local laws, verification of extended education and additional criminal and civil checks.

We offer a competitive salary and comprehensive benefits with generous vacation and holiday time off. All employees are also provided access to ongoing learning & development.

Ensuring a diverse and inclusive workplace is our priority. We are committed to an environment of acceptance where you are free to bring your full self to work. All qualified applicants and current employees will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or veteran status.

Please reference Section 12: Supplemental Notice for Job Applicants in our Privacy Policy to inform you of the categories of personal information that we collect from individuals who inquire about and/or apply to work for Protegrity USA, Inc., or its parent company, subsidiaries or affiliates, and the purposes for which we use such personal information.