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DePuy Synthes is recruiting for a Manager, Procurement Operations, located in Bogotá, Colombia.

JOB DESCRIPTION

The Manager, Procurement Operations will ensure that the Regional Global Services Procurement organization delivers results in support of Global Services, One Procurement, and DePuy Synthes business strategy and objectives. The role works directly with the business, category leaders, and the broader Procurement function and contributes to and/or owns the operational execution of prioritized category strategy implementations, sourcing and contracting cases, and other critical functional activities. 

The role oversees and manages activities relating to the organization's strategic sourcing plan, from maintaining supplier relationships through contract negotiation, authoring, execution, and management. The Manager identifies and addresses internal stakeholder needs, contributes improvements to procurement strategies, remains abreast of current market trends, and builds a stable, measurable, and continuously improving service across the assigned region.

KEY RESPONSIBILITIES

• Manage a team of individual contributors and/or supervisors and conduct effective performance management, coaching, capability development, and succession planning.

• Manage the operational aspects of the team, including workflow, performance, capacity, quality, compliance, and escalations; ensure achievement of team goals within established timelines and deliver against defined service levels.

• Oversee and actively participate in day-to-day Procurement Operations and Source-to-Contract services, including sourcing event management, negotiation of price and other commercial and non-commercial contract terms, contract drafting and execution, requisition and purchase-order support, buying-channel guidance, supplier onboarding, stakeholder management, and operational reporting.

• Collaborate with multiple departments in the development and execution of strategies and plans that improve the organization's profitability and competitive position, using market intelligence, risk assessments, and total-cost projections.

• Ensure compliance with applicable regulatory and legal requirements, company policies and procedures, data privacy, cybersecurity, quality expectations, and delegated authorities; partner with Category Procurement, Finance, Accounts Payable, Legal, Compliance, Quality, Information Security, Privacy, Technology, master data, Supply Chain, and business stakeholders to resolve issues.

• Monitor service levels, cycle time, backlog, first-contact resolution, right-first-time quality, rework, compliance, stakeholder feedback, and productivity; communicate root causes, risks, and corrective actions.

• Drive continuous improvements in user and supplier experience, effectiveness, and efficiency within the assigned area of responsibility, including process standardization, documentation quality, and control performance.

• Support the development and implementation of automation and artificial intelligence initiatives within the assigned area of responsibility, while gathering and documenting business and data needs, integration points, controls, test scenarios, and adoption requirements.

• Lead team readiness for process and technology changes through training, coaching, knowledge articles, standard procedures, user acceptance testing, deployment support, and post-go-live stabilization.

• Use structured problem solving and operational data to address recurring issues, remove unnecessary work, improve self-service, and recommend automation opportunities.

• Create value by developing strong, value-added working relationships with internal and external customers and suppliers to proactively understand and constructively influence their needs and expectations.

• Integrate Johnson & Johnson's Credo and Leadership Imperatives into team goals, performance management, stakeholder interactions, and decision making.

QUALIFICATIONS

Education

Bachelor's degree or equivalent university degree is required.

MBA or another advanced degree is preferred.

Experience and Skills

Required

• 6–8 years of Procurement, Finance, or other relevant business experience.

• Prior experience leading individual contributors and/or supervisors in a matrixed service-delivery environment is preferred.

• Demonstrated ability to manage workflow, performance, service levels, quality, compliance, and escalations.

• Strong collaboration, communication, and influencing skills; regarded as a constructive player representing Source-to-Contract and Procurement in internal and external teams and able to build collaborative relationships to achieve objectives.

• Data-oriented thinking and the ability to convert operational insight into practical corrective actions.

• Learning agility, openness to change, sound judgment, and comfort with ambiguity.

Preferred

• Good understanding of sourcing and contracting processes and Source-to-Settle operations at a high level is preferred.

• Shared Services industry or Global Business Services experience is preferred.

• Experience in one or more Procurement functional domains is preferred: sourcing, including negotiation of commercial and non-commercial terms; category management; Requisition-to-Pay; or Accounts Payable. Experience with SAP Ariba, SAP S/4HANA, ServiceNow, Coupa, Power BI, or comparable platforms is beneficial.

• Experience in life sciences, healthcare, or another regulated industry.

• Fluency in English, written and oral, is required; fluency in another language relevant to the supported region is preferred.

Other

Requires up to 5% domestic and international travel.

Work Location & Schedule

The role will primarily support the assigned region and requires partial coverage of relevant regional working hours.

Monday to Friday; exact hours and hybrid attendance will follow local business and employment requirements.

Required Skills

Business Data Analysis, Coaching, Continuous Improvement, Customer Experience, Operational Performance, Problem Solving, Process Compliance, Service Delivery, Stakeholder Management, Team Leadership, Workflow Management, Strategic Sourcing, Sourcing Event Management, Contract Negotiation, Contract Authoring and Management, Market Intelligence, Risk Assessment, Total Cost Analysis, Supplier Relationship Management, Artificial Intelligence.

Preferred Skills

Automation, Global Business Services, Life Sciences Operations, Power BI, SAP Ariba, Source-to-Pay, Supplier Enablement, User Acceptance Testing, Category Management, Requisition-to-Pay, Accounts Payable, Commercial and Non-Commercial Terms Negotiation.

Johnson & Johnson announced plans to separate our Orthopedics business to establish a standalone orthopedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.

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