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Cushman & Wakefield · Presencial · Bengaluru, India

Job Title

Manager - Operations

 

 

Job Description Summary

 

 

Job Description

Key Responsibilities

Operations Management

  • Lead and manage Integrated Facility Management (IFM) operations across multiple client sites.
  • Ensure seamless delivery of Hard Services, Soft Services, Workplace Experience, and Vendor Management.
  • Drive service excellence through SLA and KPI adherence.
  • Implement best practices, compliance standards, and operational efficiencies.
  • Conduct regular site audits and governance reviews.

Business Leadership

  • Act as the primary business lead for assigned accounts/portfolios.
  • Build and maintain strong client relationships at senior stakeholder levels.
  • Identify opportunities for account growth, cross-selling, and service enhancement.
  • Lead account reviews, business presentations, and strategic planning discussions.

Financial Management (P&L Ownership)

  • Own and manage the Profit & Loss (P&L) for assigned accounts/business units.
  • Ensure revenue achievement, margin improvement, and cost optimization.
  • Monitor budgeting, forecasting, financial reporting, and variance analysis.
  • Drive productivity initiatives and operational efficiencies to improve profitability.




 

 

 




INCO: “Cushman & Wakefield”
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Sobre Cushman & Wakefield

About Cushman & Wakefield Cushman & Wakefield (NYSE: CWK) is a global leader in real estate services, leveraging our specialized expertise to deliver innovative solutions and exceptional value to owners and occupiers. With 52,000 employees in nearly 400 offices across 60 countries, we are one of the largest firms in the industry, with more than 100 years of history. In 2023, we generated $9.5 billion in revenue from our core services. To learn more, visit www.careers.cushmanwakefield.com .

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