WHO WE ARE:

Job Description:

YOU WILL BE: 

This open position is for an experienced Account Manager, and client liaison, who will own the operational side of non-endemic partnership marketing executions across Saks Fifth Avenue, Neiman Marcus and Bergdorf Goodman. In this role, you will manage full-funnel campaigns with brands and partners across diverse industries, including Travel, Entertainment, Automotive, Financial Services, CPG, Consumer Electronics and more.

The ideal candidate is a highly motivated self-starter, driven by results. They must possess exceptional project management and organizational skills, flawless attention to detail, and have a passion for bringing complex, high-visibility partnerships to life.

This role will act as both an internal liaison, as well as an external-facing representative, so effective communication skills are crucial. The variety of initiatives also requires strong partnership across the organization; with Store Visual, Integrated Marketing, Merchandising, Events & Experiences, Legal, Finance, Creative, and more; and as a result, this role will afford tremendous exposure to many areas of the business.

The role will prove challenging, demanding and fast-paced, requiring juggling numerous projects and responsibilities. To succeed, this person must be energetic, a team player, motivated by challenges (and problem solving), and eager to jump in with both feet.

WHAT YOU WILL DO:

Campaign Ownership & Cross-Functional Project Management:

• Lead Campaign Execution: Own the full lifecycle of non-endemic partnership executions across ELG banners (Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman)
• Project Management & Timelines: Create, develop, and drive detailed roadmaps and timelines for each campaign
• Cross-Functional Collaboration: Work closely with internal departments (Integrated Marketing, Events, Merchants, Store Visual, Private Client, Creative) to gather cross-team buy-in and drive cohesive executions across all campaign touchpoints
• Deal Onboarding & Intake: Partner with the AVP of Partnerships to translate campaign deliverables and client objectives into actionable execution roadmaps

Client Relationship Management:

• Account Management: Serve as the primary liaison for brand partners, keeping clients informed throughout campaign development, triaging any issues or changes, and managing deliverables throughout the program lifecycle
• Event & Activation Delivery: Oversee both short-term and long-term multi-channel partnerships, attending on-site events and activations as needed to ensure flawless execution
• Budget Governance: Maintain strict budgets for each program, tracking program expenses to ensure all activations are delivered efficiently, cost-effectively
• Account Renewal & Growth: Identify post-campaign upsell or renewal opportunities by demonstrating clear campaign impact, supporting long-term partner retention

Reporting, Analytics & Continuous Improvement:

• Post-Campaign Reporting: Evaluate campaign ROI, gather analytics and insights from internal teams, and package performance results into visually compelling, externally facing recap decks for clients and internal stakeholders
• Industry Insights & Research: Stay at the forefront of industry trends to continuously optimize partnership execution strategies.

WHAT YOU WILL BRING:

Required Qualifications (Minimum Requirements):

• 3–5 years work experience with a background in marketing, strategic partnerships, business development, or e-commerce
• Proven track record in cross-functional project management, with the ability to build schedules and keep cross-departmental teams aligned on deliverables
• Exceptional organizational skills with extreme attention to detail, showing a proven ability to manage complex, multi-touch project timelines 
• Excellent verbal, written, and oral communication skills 
• Strongly analytical and data-focused, with deep proficiency in campaign metrics, and post-campaign reporting
• Self-starting, highly motivated, and eager to initiate and own new projects 
• Achievement-oriented and results-driven with a clear focus on operational excellence.
• Willingness and flexibility to work on-site during live events and activations as needed
• Collaborative and enthusiastic about being part of a dynamic, tight-knit team environment
• High-proficiency in Microsoft Excel, PowerPoint, and Google Workspace (GSuite).

Preferred Qualifications (nice to haves):

• Knowledge of key industries in verticals such as CPG, financial services, auto, retail, travel, entertainment, consumer electronics and more.

YOUR LIFE AND CAREER AT EXEMPLAR LUXURY GROUP:

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation 

• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate 

• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
• An amazing employee discount

Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Thank you for your interest with Exemplar Luxury Group. We look forward to reviewing your application.

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact [email protected].

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.