Sobre este puesto de Manager, Instructor Development & Delivery (Critical Infrastructure) en Per Scholas
ABOUT PER SCHOLAS:
For 30 years, Per Scholas has been on a mission to drive mobility and opportunity in the ever-advancing technology landscape by unlocking the untapped potential of individuals, uplifting communities, and meeting the needs of employers through rigorous tech training. By teaming up with dynamic employer partners, ranging from Fortune 500 companies to innovative startups, we're forging inclusive tech talent pipelines, fulfilling an ever-increasing need for skilled talent. With national remote training and campuses in 20+ cities and counting, Per Scholas offers no-cost training programs in the most sought-after tech skills, spanning Cloud, Cybersecurity, Data Engineering, IT Support, Software Engineering, and more. To date, 30,000+ individuals have been trained through Per Scholas, propelling their professional trajectories into high-growth tech careers with salaries three times higher than their pre-training earnings. Learn more by visiting PerScholas.org and follow us on LinkedIn, X, Facebook, Instagram, and YouTube.
Per Scholas candidates must reside in one of the following states, provided the position does not carry a specific office location requirement: AZ, CA, CO, FL, GA, IL, IN, KS, MD, MA, MI, MO, NC, NJ, NY, OH, PA, TX, WA.
Position: Manager, Instructor Development & Delivery (Critical Infrastructure)
Reports to: Director, Critical Infrastructure Instructor Development
Location: National, with frequent travel to on-premises training locations
SUMMARY
The Manager, Instructor Development & Delivery (CI) serves as a key member of the Instructor Development & Quality Assurance (IDQA) team, responsible for supporting instructor readiness, instructional quality, and delivery excellence across Per Scholas' Critical Infrastructure pathways, including Low Voltage, Data Center Operations, Critical Facilities, Critical Manufacturing, and related infrastructure-focused programs.
This role bridges instructor development and program delivery by providing coaching, mentorship, technical training support, and classroom coverage as needed. Working closely with instructors, campus teams, and subject matter experts, the Manager helps ensure instructional staff are prepared to deliver high-quality, industry-aligned training that leads to strong learner outcomes.
This position requires frequent travel to training sites nationwide to support instructor development, program launches, instructional quality initiatives, and classroom delivery as needed. The Manager provides hands-on support, conducts instructor observations, facilitates development activities, and supports the successful launch and delivery of new and existing Critical Infrastructure programs. The role also serves as a backup instructor when operational needs require coverage, ensuring continuity of instruction and learner success.
KEY RESPONSIBILITIES
Instructor Development & Readiness
- Support the onboarding, development, and ongoing readiness of instructional staff across Critical Infrastructure pathways.
- Deliver instructor training sessions focused on technical competency, instructional delivery, classroom management, and learner engagement.
- Provide coaching, mentorship, and performance feedback to support instructor growth and effectiveness.
- Conduct instructor observations and identify opportunities for continuous improvement.
- Assist in the implementation of instructor development plans and readiness milestones.
- Support the adoption of instructional best practices, standardized delivery approaches, and quality assurance processes.
- Manage the execution of instructor readiness and development initiatives across Critical Infrastructure pathways.
- Monitor instructor development progress, readiness milestones, and training completion to ensure alignment with organizational standards.
- Identify systemic instructor capability gaps and partner with leadership to implement targeted development solutions.
- Coordinate and support instructor readiness activities associated with new program launches, pathway expansions, and strategic initiatives.
- Support instructor readiness and launch readiness activities associated with new program implementations, pathway expansions, and pilot initiatives.
Program Delivery & Field Support
- Travel to training sites nationwide to support instructor development, instructional delivery, program launches, and quality assurance initiatives.
- Serve as a backup instructor for infrastructure-focused programs when coverage is required.
- Support classroom delivery, hands-on labs, workplace simulations, and technical learning activities.
- Collaborate with campus leadership and instructional teams to identify and address delivery challenges.
- Assist in validating instructor readiness for new curriculum launches and pathway expansions.
- Support continuous improvement efforts focused on learner success, graduation outcomes, certification attainment, and workplace readiness.
- Monitor and analyze instructor performance indicators, learner outcomes, certification attainment, and quality metrics to inform continuous improvement efforts.
Cross-Functional Collaboration
- Partner with Product Development, Solutions Delivery, IDQA, and campus leadership teams to align instructional practices with program objectives.
- Support the rollout of new curriculum, instructional tools, and training initiatives.
- Contribute to the development and refinement of instructor training resources, facilitator guides, and delivery standards.
- Maintain awareness of industry trends and workforce needs within the Critical Infrastructure sector.
QUALIFICATIONS
- Experience delivering or supporting training within Critical Infrastructure disciplines such as Low Voltage, Data Center Operations, Critical Facilities, Industrial Maintenance, Building Systems, Electrical Systems, HVAC, Mechatronics, Automation & Controls, PLCs, Industrial Technology, or related fields.
- Demonstrated experience as an instructor, trainer, coach, supervisor, or workforce development professional.
- Experience mentoring or developing instructional staff and facilitating professional learning.
- Strong presentation, facilitation, coaching, and communication skills.
- Ability to support both technical and instructional skill development.
- Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
- Ability and willingness to travel frequently to support instructors, campuses, program launches, and organizational priorities.
- Experience leading cross-functional projects, training initiatives, or workforce development programs across multiple locations preferred.
PREFERRED QUALIFICATIONS
- Industry certifications relevant to Critical Infrastructure, Data Center Operations, Critical Facilities, Facilities Maintenance, Electrical Systems, HVAC, Mechatronics, OSHA, or related disciplines.
- Experience supporting workforce development, technical education, apprenticeship, or adult learning programs.
- Familiarity with competency-based training and instructor coaching models.
- Experience using learning management systems and digital training platforms.
- Proficiency with Google Workspace and other instructional technologies.
Compensation
For this role specifically, we are targeting a salary range of $75,000 - $85,000 where the difference in salary is typically determined by several factors, including the geography in which the selected candidate resides and alignment with qualifications and experience.
Benefits & Perks
Per Scholas offers a comprehensive benefits package designed to support your health, financial well-being, and overall quality of life!
Holidays & PTO: Full-Time Per Scholas team members enjoy over 40 days of paid time off each year through a mix of holidays, vacation, and sick/personal time! All employees are eligible for Holiday pay upon hire (a total of 22 holidays annually, including a week off for Independence day and a week before the New Year). Full-Time Benefits Eligible employees also receive 80 Wellness Hours to use for Sick, Safe, or Personal reasons and accrue Vacation at a rate of 8 hours at the beginning of every month, supporting rest, recharge, and work-life balance. Vacation accruals increase with tenure. Part-time employees are afforded time off on a prorated basis and in accordance with local requirements.
Comprehensive Medical Coverage: Benefit eligible employees can choose from multiple medical plans through Cigna or Kaiser Permanente (where available), with options to fit your needs. Eligible employees also have access to a Health Reimbursement Account (HRA) that reimburses eligible out-of-pocket expenses, up to $4,000 for individuals and $8,000 for families.
Dental and Vision Insurance: Eligible employees can select from two dental plan options and a vision plan. Employees who waive medical coverage receive employer paid dental and vision premiums.
Retirement Savings: 401(k) plan with a current 100% employer match on contributions up to 6%, eligible employees are offered entry and full vesting after 90 days with the company.
Employee Assistance Program (EAP): Free, confidential, 24/7 access to counseling, legal support, and financial resources for employees and their household members
Parental Leave: Eligible employees are offered up to 6 weeks of 100% paid parental leave to support employees as they welcome a new child and bond with their family.
Additional Benefits & Perks: Eligible employees have access to employer-paid life and AD&D Insurance, as well as employer-paid short-term disability coverage, with the option to elect additional life coverage and long-term disability insurance. Flexible Spending accounts are available for healthcare, dependent care, and commuting expenses. Per Scholas also offers a range of voluntary benefits, including: Accident, Critical Illness, Hospital Indemnity, Legal Services, and Pet Insurance. Additional resources include healthcare concierge support, financial wellness tools, and employee discount programs.
QUESTIONS?
If you have any questions about this role, please feel free to email our Talent team at [email protected]. We look forward to viewing your application!
Equal Employment Opportunity
We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin.
