Career Category

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas – Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lie within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

What you will do

Let’s do this. Let’s change the world. In this vital role the Manager, Field Effectiveness plays a critical hands-on role in supporting the effectiveness of the sales force through high-quality data analysis, reporting, and operational execution. This role sits at the intersection of data analytics, commercial operations, and field strategy, with a focus on enabling actionable insights and operational excellence.

This position reports to the Sr Manager, Field Effectiveness and will be responsible for the following

Responsibilities 
 
Incentive Plan Design and Modeling

• Design, develop, and implement field incentive compensation (IC) plans that align with brand strategies and sales goals.
• Build financial models to simulate plan performance under various scenarios using real and projected data.
• Conduct historical analysis and “what-if” simulations to evaluate plan effectiveness, fairness, and alignment.
• Prepare IC plan documents, FAQs, and communication decks to support field understanding and adoption.

Contest Design

• Create and manage short-term incentive contests (SPIFs) and tactical bonus programs to support product launches or boost performance.
• Analyze data to define contest eligibility, metrics, goals, and payout curves.
• Develop rules documents and communication materials for field engagement.
• Track contest performance and manage end-to-end execution from concept through payout.

Health Check Analytics and Plan Monitoring

• Develop and run regular health checks to monitor plan effectiveness, payout distribution, and motivational integrity.
• Identify anomalies, outliers, or gaming behaviors and recommend corrective actions.
• Provide monthly/quarterly dashboards and insights to Sales Leadership on IC plan performance.
• Monitor alignment between incentive outcomes and commercial KPIs such as sales performance and call activity.

Data Management and Processing

• Extract, transform, and validate large datasets (e.g., sales, territory alignments, performance metrics).
• Perform data quality checks to ensure accuracy and completeness.

Compliance, Governance, and Documentation

• Maintain documentation of IC plan rules, calculations, exceptions, and approvals for audit readiness.
• Track IC plan change requests and rationale over time.

What We Expect Of You 
We are all different, yet we all use our unique contributions to serve patients. The Incentive Compensation professional we seek has these qualifications.

Basic Qualifications

• Master / bachelor's degree & 6 to 9 years of experience in Incentive Compensation Design.

Preferred Qualifications

• Relevant Bio/Pharmaceutical industry and/or consulting experience.
• Execution-Focused Delivery: Own and execute day-to-day analytics tasks, reporting development, and field data operations with speed, accuracy, and minimal oversight.
• Analytical and Problem-Solving Abilities: Strong analytical mindset with the ability to interpret large, complex datasets. Demonstrated ability to translate business rules into data logic and calculations. Proven track record of identifying errors, troubleshooting data, and resolving issues efficiently.
• Attention to Detail and Accountability: High degree of accuracy and attention to detail, especially in preparing payment files and reports. Demonstrated ability to meet deadlines in a fast-paced, deadline-driven environment. Proven ability to maintain confidentiality and ensure data integrity.
• Critical Thinking: Strong analytical skills to diagnose business issues and incorporate into development or adjustment of strategies, plans and tactics to achieve business objectives
• Communication: Effective communication is key, both in writing and verbally. This includes the ability to present data and findings clearly to stakeholders and team members.
• Oral, written and presentation skills to explain complex concepts and controversial findings clearly to a variety of audiences, including senior management
• Ability to identify areas for process and systems innovation and implement change that will enhance the overall effectiveness of the team
• Understanding of technology platforms and ability to partner with IS/IT and business leaders.
• Technical proficiency: Should have good working expertise in Excel, SQL