Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.

Clubhouse Maintenance Manager

Position Summary

The Clubhouse Maintenance Manager is responsible for the overall cleanliness, appearance, functionality, and general maintenance of the clubhouse and related club facilities. This position plays an important role in maintaining a high standard of appearance and ensuring that members and guests have a clean, safe, comfortable, and well-maintained experience throughout the property.

The Clubhouse Maintenance Manager will work closely with the General Manager, department heads, and outside vendors to identify maintenance needs, complete daily repairs, manage preventative maintenance, and ensure that the clubhouse and surrounding areas are consistently maintained to club standards.

Essential Responsibilities

Daily Clubhouse Maintenance & Appearance

• Conduct daily inspections of the clubhouse, restrooms, locker rooms, kitchens, dining areas, offices, hallways, entrances, patios, and other member-facing areas.
• Identify and address maintenance, cleanliness, safety, and appearance issues.
• Ensure all member-facing areas are clean, organized, functional, and presented to club standards.
• Maintain a detailed list of open maintenance items and ensure issues are followed through to completion.
• Respond promptly to maintenance concerns reported by members, staff, and management.
• Assist with maintaining the overall appearance and organization of the clubhouse, including storage areas and back-of-house spaces.
• Help ensure seasonal furniture, equipment, décor, and other items are properly stored and maintained.

Preventative Maintenance

• Develop and maintain a preventative maintenance schedule for clubhouse equipment, fixtures, mechanical systems, appliances, and other facility assets.
• Perform routine inspections of plumbing, electrical fixtures, doors, locks, lighting, HVAC-related items, restroom fixtures, kitchen equipment, and other building components.
• Identify potential problems before they become larger or more costly repairs.
• Maintain accurate records of preventative maintenance and completed repairs.
• Communicate larger maintenance concerns and potential capital needs to the General Manager.

Repairs & Work Orders

• Complete routine repairs and maintenance within the scope of the position.
• Coordinate outside contractors and service providers when specialized work is required.
• Obtain estimates and communicate repair needs and costs to management when appropriate.
• Follow up with vendors to ensure work is completed properly and in a timely manner.
• Maintain documentation of repairs, invoices, warranties, and service records.
• Prioritize work based on member impact, safety, urgency, and operational needs.

Member Experience

• Understand that clubhouse maintenance directly impacts the overall member experience.
• Maintain a visible, professional, and service-oriented presence throughout the clubhouse.
• Respond to member concerns in a courteous and professional manner.
• Communicate maintenance issues that may affect members or club operations to the appropriate department heads and management.
• Take ownership of maintenance issues rather than simply identifying problems.

Safety & Compliance

• Maintain a safe environment for members, guests, and employees.
• Identify and report potential safety hazards immediately.
• Ensure maintenance practices follow applicable safety requirements and club policies.
• Assist with inspections and documentation related to building safety and facility operations.
• Properly operate and maintain tools and equipment used in the performance of the position.

Seasonal & Club Operations

• Assist with opening and closing the clubhouse and outdoor facilities for seasonal operations.
• Assist with seasonal preparation of patios, pool areas, outdoor furniture, storage areas, and other club facilities.
• Support club events by ensuring facilities are clean, functional, and properly prepared.
• Assist other departments with facility-related needs when necessary.
• Work closely with Golf, Food & Beverage, Events, Pool, and Administrative teams to support overall club operations.

Management & Communication

• Report directly to the General Manager or designated senior manager.
• Communicate daily and ongoing maintenance needs to management.
• Participate in regular maintenance and facilities meetings as requested.
• Maintain a clear list of completed, outstanding, and upcoming projects.
• Provide recommendations regarding repairs, replacements, and capital improvements.
• Assist management in developing annual maintenance budgets and capital improvement plans.

Qualifications

• Previous maintenance, facilities, building operations, hotel, country club, resort, or similar experience preferred.
• Strong general knowledge of building maintenance and repair.
• Working knowledge of basic plumbing, electrical, carpentry, painting, drywall, HVAC, and general mechanical systems.
• Ability to troubleshoot problems and determine when outside professional assistance is required.
• Strong organizational and follow-up skills.
• Ability to prioritize multiple projects and work independently.
• Strong attention to detail with a commitment to maintaining high standards.
• Professional communication and customer-service skills.
• Ability to work effectively with members, guests, employees, management, and outside contractors.
• Valid driver's license preferred.
• Ability to lift, carry, push, and move equipment and materials as required.

Personal Characteristics

The successful candidate should be:

• Proactive – identifies issues before they become larger problems.
• Accountable – takes ownership of projects and follows them through completion.
• Detail-oriented – understands that small maintenance and appearance issues can have a significant impact on the member experience.
• Organized – maintains clear work lists, schedules, records, and priorities.
• Service-minded – understands that the position supports the overall member experience.
• Reliable – consistently completes assigned responsibilities and follows through on commitments.
• Team-oriented – works collaboratively with all club departments.
• Professional – represents the club appropriately when interacting with members, guests, employees, and vendors.

Performance Expectations

Success in this position will be measured by:

• Consistent clubhouse cleanliness, appearance, and functionality.
• Timely completion and follow-up of maintenance requests.
• Reduction of recurring maintenance issues through preventative maintenance.
• Accurate maintenance records and work-order tracking.
• Effective management and communication with outside vendors.
• Identification of future maintenance and capital needs.
• Positive feedback from management, employees, members, and guests.
• Maintaining a safe, organized, and welcoming clubhouse environment.

The goal of this position is simple: keep the clubhouse looking its best, keep the building and equipment functioning properly, address problems before they become major issues, and help create an environment that members are proud to call their club.

Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.