Job Description:

Work experience:

•    Senior: > 6years of experience working as a mainframe production support role or similar role (Developer)

Work experience in Finance, banking or insurance industry is preferred.

Academic requirements:
•    Bachelor's or master degree in information technology and/or other demonstrated learning path 

•    Certification (ITIL is a +) 

Required technical skills:
•    Proven experience as a mainframe production support role or similar role (Developer)

•    Understanding of mainframe technologies and environments (Batch processes versus Online)

•    Proficiency in COBOL, JCL, CICS, and DB2 as well as TSO.

•    RTC tool understanding (IBM) is a nice to have

•    Knowledge in SQL

Required soft skills:

•    Excellent problem-solving skills and attention to detail.
•    Strong communication skills and ability to work effectively in a team and with business teams.

Main responsibilities: 

•    Support business operations on their areas by resolving issues raised by business users and event / alerts driven or by improving or performing systems configurations

•    Ensure the performance, quality and responsiveness of applications by monitoring, analyzing and reports root cause of system/ production disruption and include recommendations to prevent the reoccurrence of glitches, defects & bugs. 

•    Analyze within their IT lines the current technology trends and look for opportunities to design new technology solutions that would maximize the company's productivity and improve business operations. 

•    Enrich procedures & documentation of deliverables. Keep documentation and processes around production support as well development cycle up to date and  at his best possible efficiency.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.