ASPEN STORE SUPERVISOR

Madhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that. 

About the job

In this position, you will be responsible for leading the charge on Madhappy's physical presence through our retail pop-up. Along with the store manager, you will own opening and operating procedures for this location and build a team centered around efficiency and embodying our brand vision. This role will report directly to this location’s store manager.

Responsibilities

●      Oversee and participate in all aspects of retail operations for this store - including inventory management, scheduling, staffing, cleanliness, preparations, and more

●      Learn and develop a true understanding of the Madhappy brand and customer base

●      Work with the store manager and HQ to bring the vision to life

●      Help recruit and lead the location staff

●      Work with your team to report on results and find new efficiencies

●      Analyze key performance metrics and provide guidance for your store to achieve market goals and profitability targets

Benefits

●      Welcome gift :)

●      Employee discount

About you

Qualifications

●      2+ years of previous retail management or supervisor experience

●      Familiarity with Shopify preferred

●      Must have open availability for term of pop-up

●      Proven comfort in fast-paced experience is necessary

Characteristics

●      Excellent leadership skills with the ability to train and lead others while holding them accountable for results

●      Strong communication skills, including the ability to work cross functionally with all levels and teams

●      Solutions-oriented

●      Business minded and analytical

●      Alignment with our mental health mission

●      Passionate about creating a unique and exceptional customer experience

$28/hr