Position Summary

The Customer Sales Specialist is responsible for creating a book of business and creating new customer sales for the brokerage division.

Duties and Responsibilities:

· Identify targets and establish points of contact as well as building, maintaining and strengthening those relationships.

· Build a portfolio of business.

· Provide exemplary customer service.

· Oversee customer operations on accounts.

· Price business.

· Track and report on sales activity and maintain referral sources profiles.

· Create opportunity for relationship building by identifying new leads and contacts.

· Create and use a customer lead list targeting growth accounts.

· Build higher level customer relations to gain business.

· Cover shipments as necessary.

· Review customer accounts receivable (AR) and ensure payment is made.

· Actively work to achieve and exceed quarterly and yearly goals including quotas, referral metrics and sales goals.

· Collaborate with Sales Manager regarding sales strategies.

· Perform additional duties as required.

Job Requirements

Education and Experience:

· Bachelor’s degree or equivalent work experience

· Experience using Microsoft Office products such as Excel, Word, PowerPoint, and Outlook

· Minimum 1-3 years of sales experience

Preferred Qualifications:

· Sales experience

Essential Qualifications:

· Demonstrated organizational and analytical skills

· Proven ability to work independently

· Demonstrated skill to see a project to completion

· Strong interpersonal skills

· Excellent verbal and written communication skills

· Strong problem solving skills

· Demonstrated ability to act as a team player and get involved in all aspects of the business function

Language Skills

· Ability to read, write and speak English proficiently

Physical Demands:

· While performing the duties of this job, the employee is regularly required to talk or hear.

· May be required to stand, walk, sit, use hands to feel; reach with hand and arms, and stoop, kneel or crouch as needed.

· Specific vision requirements include the ability to see at close range, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

· Ability to operate in a constant state of alertness and safe manner.

Work Environment:

· The position typically operates in a standard office environment.

· This position routinely uses office equipment such as computers, phones, photocopiers, file cabinets, and fax machines.