The resource, joining the Payments team, will have the opportunity to gain experience within Operations and learn about the main back-office activities related to the services of this Area.

In particular, the resource will have the opportunity to deepen their knowledge and gain a comprehensive view of Payment Systems, understand the characteristics of the products offered by the Bank, especially to Retail customers, support both the drafting and review of operating manuals/banking procedures, and participate in the implementation or improvement of processes, including accounting-related aspects.

Key Responsibilities:     

The resource will support the team in the following activities:

• Management of the settlement of services offered, such as SCT payments, SDD, cheques, account closure etc.
• Review of operating manuals related to procedures
• Participation in the implementation or improvement of the Area’s processes
• Work in constant compliance with the Bank’s policies
• Support in the analysis of the most relevant transactions
• Support in preparing summary reports of data requested by other areas
• Support in managing relationships with second-level functions
• Support in retrieving data for risk indicators
• Support in supplier monitoring activities
• Support in the analysis and closure of risk events

Requirements:

• Degree in Economics or similar fields
• Good IT skills – MS Office, particularly Excel
• Accuracy, punctuality and attention to detail
• Good communication skills
• Flexibility and adaptability
• Good command of English
• Previous experience in the field will be considered a plus

Location: Milan (hybrid)

Compensation: 1500€/month

About ING

ING offers many opportunities to build a diverse and rewarding career. You will be joining an international innovative digital bank, the first in Italy to adopt a fully flexible smart working model, and you will be working in a stimulating environment where you can grow both as an individual and as a professional.

Our purpose - empowering people to stay a step ahead in life and in business - represents our belief in people’s potential. We don’t judge, coach or to tell people how to live their lives. We empower people and businesses to realize their own vision for a better future.

#doyourthing is our brand direction with us each and every day. It is how we articulate our purpose and our promise to make banking frictionless to the world. ‘do your thing’ is about people being free to live the life they want to live, knowing that they will make their world a little better for it.

Do you think you are "a step ahead"? Apply now!

The benefits of joining ING

In addition to being a part of a great team, working in a fun and innovative environment, we offer:

• Super flexible smart working

• Diverse cultures & Innovative mindsets

• International Environment

• Commitment to sustainability

• Lots of training development opportunities to help you grow

• Lots of moments dedicated to physical and mental well-being

• A special day off when it is your birthday: we call it #doyourbirthday!

• And of course we can’t forget: free water & coffee at the office!

Our Commitment

Diversity is a fundamental element of our corporate culture, and we are fully committed to creating a safe and inclusive environment, based on mutual respect and the value of diversity, offering equal job opportunities to all qualified candidates.

Job Application Safety Reminder ⚠️

We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING:

• Apply only via official ING platforms: ING uses Workday as its internal recruitment system. Applications should be submitted only via our official career site.

• Check the sender’s email carefully: legitimate communication will always come from: @ing.com and/or @myworkday.com

• No payments or banking details will ever be requested. If someone asks for this information, it’s a scam.