We’re People People. Are you?

We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast 🚀).

With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be.

But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

What this role is all about

What you’ll be doing

Principle duties and responsibilities (Essential Functions) include:

• Operational/Functional
  • Responsible for maintaining, setting up, food production and quality control of all meat, fish, fowl, sauces, stocks, seasonings, and other food items prepared in the broiler and sauté stations, as well as the grill and other stations as needed.
  • Prepares all hot food items according to standard recipes and/or as specified on guest check to ensure consistency of product to the guest.
  • Visually inspects, selects and uses only food items ideal for sautéing, in the preparation of all menu items.

• Strategy and Planning
  • Ensures daily production chart is properly filled out to standards.
  • Keep all refrigeration, storage and working areas in clean, working condition to comply with Health Department regulations.
  • Ability to read and perform Use Record Specifications.
  • Ensure all equipment in working areas is clean and in proper working condition.
  • Reads and employs math skills to appropriately prepare items according to recipes.
  • Requires stamina for standing and strength for lifting and moving products.
  • Perform other duties as assigned.

• Deliver Passionate & Engaging Service to our Guests
  • You will be passionate and truly engaged in taking care of our guests,  recognizing individual guests and anticipating their unique needs in order to exceed their expectations
  • You will consistently deliver our GUEST model:
    • Greet or welcome everyone, warmly with a smile
    • Use eye and ear contact and guest’s name
    • Establish/anticipate needs
    • Solve and own all requests/complaints
    • Thank everyone
• Build solid relationship with your Colleagues
  •  Treat colleagues with respect and dignity
• Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.

Qualifications and Skills

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Track record of delivering exceptional guest or client experience
• Communication skills are utilized a significant amount of time for training and safety purposes, and when interacting with guests and associates.
• Strong communication skills
• Appropriate professional appearance and demeanor
• Have experience working in a similar (or translatable) environment
• Strong attention to detail.
• Able to prioritize and multi-task.
• Banquet/Catering & high volume experience preferred

Anticipated Pay Range & Additional Job Information

Pay Range: $27.09 - $30.10 - Pay rate outlined follows contract requirements.

How we reward you

At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between. 

Here’s a snapshot of what we offer: 

• Medical, Dental & Vision Insurance  

• Health Savings Account (HSA) with Company Match  

• 401(k) Retirement Plan with Company Match  

• Paid Vacation & Sick Time  

• Paid Parental Leave  

• Company-Paid Life Insurance  

• Company-Paid Short-Term & Long-Term Disability  

• Hospital Indemnity, Critical Illness & Accident Insurance  

• Educational Assistance  

• Sonesta Hotel Discounts (yes, you’ll want to use these ✈️)  

• Additional Perks & Employee Discounts 
  
  

Our Commitment to You

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Before You Apply

To be considered, please complete the full application in addition to submitting your resume. Incomplete applications will not be reviewed.