Scheduled Weekly Hours:

Schedule:

Pay Range Minimum:

Education We're Looking for:

Certifications We're Looking For:

Experience We're Looking For:

Job Description Summary:

What You'll Do:

• Schedule individuals for crisis and assessment services and triage individuals who present with emergent medical and/or psychiatric problems.

• Perform clinical intakes with individuals requesting services, coordinate with screening/referral and individuals to ensure continuity of care.

• Complete documentation required to ensure that the medical record for crisis and assessment services meets state and accreditation standards, coordinating with STR, psychiatrists/nurse practitioners, providers, and crisis services staff.

• Schedule individuals for the Injection Clinic as well as doing injections of psychotropic medication, educate and support individuals about medication.

• Complete documentation required to ensure that the medical record for crisis and assessment services meets state and accreditation standards, engage with drug company representatives who supply samples or coupons.

• Deal effectively with a variety of people, which includes individuals requesting services, staff, providers, and the public.

• Input electronic medical record documentation, including checking for Medicaid, IPRS, and Medicare status of individual receiving services.

• Mail correspondence to individuals receiving services and the provider community.

• Attend and actively participate in meetings and training as required. Maintain certification in all agency, state and federal training requirements.

• Demonstrate knowledge of and comply with all agency policies and procedures, as well as service definitions related to specific program areas

• Demonstrate knowledge of emergency procedures and assists in crisis situations.

• Complete all other relevant responsibilities as assigned by the supervisor.

• Driving and travel may be required.

Benefits:

We offer a competitive and flexible total rewards package designed to support the diverse needs of our team members. In addition to base compensation, eligible employees have access to a range of customizable benefits and perks, which may include comprehensive health coverage, retirement plans, professional development support, and more. Specific offerings are tailored to the role, employment type, and location. We look forward to discussing the details of your personalized compensation and benefits package—and what matters most to you—during the interview process.

Make a Difference in Someone’s Life!

At Monarch Healthcare, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury.

You Belong at Monarch Healthcare

You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you’ll find at Monarch Healthcare. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch Healthcare will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.

Monarch Healthcare is an Equal Opportunity Employer

Monarch Healthcare offers opportunities as diverse as the people we support and the communities we serve. Monarch Healthcare is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity. 

Monarch Healthcare does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch Healthcare job search or selection process, should contact [email protected] or call (704) 986-1550.

This job description in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch Healthcare.

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