ABOUT THE ROLE 

As the first person in this role, you will be responsible for laying the foundation of Daymark’s care support program, ensuring it can be easily followed by others. The key aspect of this role will be to provide CBT (Cognitive Behavioral Therapy) to patients diagnosed with cancer. 

In addition, you will become an expert in the Daymark care model and the community resources available to support our members. This role involves conducting initial needs assessments for members, which will guide the care we provide throughout their cancer journey. You will also play a key role in creating care plans to address gaps in services, such as Palliative Care, Advance Care, Site of Service Shifts, and End of Life Planning.

By the end of your first month, you will have: 

• Welcomed new Daymark members and begun caring for them through regular, individual sessions to address their mental health needs and concerns. 
• Gained the ability to screen for unmet care needs, including clinical or medication issues, behavioral concerns, safety risks, and psychosocial well-being. You will use assessment tools and templates to support these evaluations and can improve them as needed. 
• Served as a bridge to local community services and public benefits. You’ve also contributed to developing, reviewing, and updating Daymark’s community resource database and care protocols. You track and maintain these resources in our database, updating them as necessary. 
• Comfortably documented all patient and caregiver interactions in our EHR system. 

By the end of your first three months, you will have:  

• Established trusting relationships with patients and their caregivers, using active listening and empathy as the foundation of your interactions. These relationships allow you to prioritize and address their physical and clinical needs effectively. 
• Through these strong connections, you stay in close contact with caregivers to monitor side effects and any changes in the patient’s function or behavior. This insight helps you support providers in developing medication management strategies. 
• Comfortably consult with licensed clinical team members, such as the patient’s PCP, and triage complex or medical issues to them as needed. You will also participate in weekly patient rounds with the interdisciplinary care team.  

WHAT WE ARE LOOKING FOR 

We believe you’ll thrive in this role if the following describes you: 

• Experience & Qualifications. You have a bachelor's degree and Master of Social Work (MSW) or MSW-equivalent program and have an active Licensed Clinical Social Work (LCSW) license. You’ll need to have at least two years of clinical work experience, are adept at using CBT or similar techniques, and ideally have worked with patients living with cancer. It’s critical you have a working knowledge of medical terminology. 
• Comfort with Technology. You’re comfortable using Slack, Zoom, Microsoft Office, and EHR systems.  
• Strong relational skills. You have an uncanny ability to establish rapport and work effectively with diverse populations including health care providers, clinical staff, patients, and family members.  
• Bias to action. You don’t wait for someone to tell you what to do.  You know how to identify and prioritize your initiative’s needs and do what it takes to ensure that urgent and important needs are acted on immediately. 
• Comfort with change and ambiguity. You may not always have direction in your work, and that’s OK, because you’re comfortable figuring out what needs to be done and a path forward.  
• Organized & Communicative. You are incredibly organized and sweat the details. You keep your team in the loop with what you’re working on and the challenges you’re facing.  
• Professional. You are an excellent writer, and your emails are kind, to the point, and free from errors.  

This is a full time, remote role. The hours are Monday through Friday from 8:30 AM to 5 PM PST.

Compensation for this role is anticipated to be in the range of $85,000 to $110,000 annually, depending on location and years of experience. 

Daymark Health is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

All Daymark Health patient-facing roles require Basic Life Support (BLS) certification and compliance with Daymark's Employee Vaccination and Testing policy. Candidates without these at the time of hire should coordinate with their recruiter and hiring manager to ensure they meet the requirements by their start date.