Sobre este puesto de Lead Infrastructure Engineer (Backup) en Keyloop
About the Role
We are seeking an experienced Backup Systems and Services Design Engineer to join our Infrastructure Engineering team. The role is responsible for the architecture, engineering, governance and highest-level technical support (L3/L3.5) of enterprise backup, recovery and data-protection services.
The successful candidate will act as a senior technical authority for Rubrik across physical appliances and virtual deployments running on Nutanix within OVHcloud, together with AWS Backup across the public-cloud estate. The role combines deep backup engineering expertise with a strong focus on cyber resilience, recoverability, automation, security and operational excellence.
The engineer will lead service design and modernisation, provide escalation support for complex failures, and ensure that backup services are measurable, tested, documented and aligned to business recovery requirements.
Key Responsibilities
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Design, implement and maintain enterprise backup and recovery services across datacentre, hosted and public-cloud environments.
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Own the architecture, standards, patterns and technical governance for Rubrik and AWS Backup.
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Engineer and support Rubrik physical appliances and virtual Rubrik deployments hosted on Nutanix infrastructure within OVHcloud.
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Design protection policies, SLA domains, retention, replication, archival and recovery patterns appropriate to workload criticality and regulatory requirements.
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Act as the L3/L3.5 escalation point for complex backup, restore, replication, performance, capacity and platform incidents.
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Lead root-cause analysis and permanent remediation for recurring backup failures, missed protection, slow recovery and data-protection risks.
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Design and govern AWS Backup plans, vaults, resource assignments, cross-account and cross-Region protection, retention and restore capabilities.
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Plan and execute platform upgrades, lifecycle activity, migrations and service-modernisation initiatives with controlled rollback and recovery arrangements.
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Define and oversee recovery testing, including application-consistent restores, full-system recovery and disaster-recovery exercises.
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Integrate backup platforms with identity, monitoring, alerting, service management, security, storage, virtualisation and cloud services.
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Develop automation using APIs, scripting and Infrastructure as Code to improve policy deployment, compliance reporting, testing and operational efficiency.
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Maintain accurate technical documentation, configuration records, runbooks, recovery procedures, service maps and support knowledge.
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Work with security, application, database, cloud, Nutanix, network and service-management teams to ensure end-to-end recoverability.
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Provide technical leadership, mentoring and design assurance for engineers and delivery teams.
Required Experience
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Extensive experience designing, engineering and supporting enterprise backup and recovery platforms in business-critical environments.
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Strong hands-on expertise with Rubrik Cloud Data Management and Rubrik Security Cloud, including protection policies, SLA domains, replication, archival, restores, upgrades, monitoring and troubleshooting.
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Experience with both Rubrik physical appliances and virtual deployments, including platform sizing, resilience, lifecycle and dependency management.
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Good understanding of Nutanix AHV and the infrastructure dependencies of virtual backup appliances.
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Experience supporting hosted or cloud infrastructure environments, ideally including OVHcloud.
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Strong knowledge of AWS Backup, including backup plans, vaults, resource assignments, IAM roles and policies, AWS KMS, tagging, cross-account or cross-Region copies, retention and restore operations.
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Experience protecting and recovering Windows and Linux servers, virtual machines, databases, file services and cloud-native workloads.
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Strong understanding of backup architecture, recovery-point and recovery-time objectives, retention, immutability, encryption, key management and cyber-recovery principles.
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Demonstrable experience diagnosing complex failures across backup software, compute, storage, virtualisation, networking, identity and cloud services.
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Experience producing high-level and low-level designs, standards, operational procedures and technical decision records.
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Experience with capacity planning, performance analysis, licensing awareness and cost optimisation for backup services.
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Ability to lead major incidents, communicate risk clearly and coordinate technical recovery activity across multiple teams.
Security, Resilience and Governance
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Design services to protect backup data against accidental deletion, malicious change, ransomware and credential compromise.
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Apply least-privilege access, role-based administration, multifactor authentication, separation of duties and secure service-account practices.
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Govern encryption-at-rest and encryption-in-transit, AWS KMS integration, key ownership, rotation and recovery dependencies.
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Define evidence-based controls for backup success, policy compliance, restore testing, exception management and audit readiness.
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Ensure recovery credentials, keys, procedures and platform dependencies are documented and recoverable during a major incident.
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Identify single points of failure and design appropriate resilience, isolation, replication and recovery arrangements.
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Ensure backup configuration and recovery capabilities remain aligned with asset inventories, service ownership and application criticality.
Automation and Tooling
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Automate repeatable platform configuration, compliance checks, reporting and recovery validation using PowerShell, Python, APIs or equivalent tooling.
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Use Infrastructure as Code, such as Terraform or CloudFormation, for AWS Backup and supporting cloud resources where appropriate.
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Integrate platform events and health data with enterprise monitoring, alerting and IT service-management workflows.
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Apply AI-assisted tooling carefully to improve troubleshooting, documentation, reporting and knowledge management while maintaining security and change controls.
Desirable Experience
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Rubrik certification or equivalent deep product experience.
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AWS certification and practical experience operating a multi-account AWS environment.
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Rubrik archival to Amazon S3 and associated AWS IAM and KMS integration.
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Nutanix AHV administration and workload protection integration.
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Database-aware backup and recovery for Microsoft SQL Server, Oracle or other enterprise database platforms.
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Microsoft 365, SaaS or cloud-native workload protection.
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Cyber-recovery, clean-room recovery or ransomware-recovery testing.
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Experience with monitoring and reporting platforms such as SolarWinds, Grafana, Prometheus, CloudWatch or equivalent.
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Experience working with vendors and support partners on complex defects, upgrades and service improvements.
Key Attributes
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Deep technical expertise in enterprise backup, recovery and data-protection technologies.
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Strong design, architecture and technical-governance capability.
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Calm, structured troubleshooting and incident-leadership skills.
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Security-first and recovery-led mindset.
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Automation-oriented approach to service management.
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Strong documentation, configuration-management and data-quality discipline.
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Ability to translate business recovery requirements into practical engineering controls.
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Clear communication and confident stakeholder management across technical and non-technical audiences.
Success Measures
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Backup coverage and policy compliance are visible, accurate and aligned to agreed service requirements.
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Restores and disaster-recovery procedures are regularly tested and demonstrate repeatable recoverability.
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Backup services meet agreed availability, security, retention and recovery objectives.
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Recurring failures and manual operational effort reduce through root-cause remediation and automation.
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Rubrik and AWS Backup platforms remain supportable, secure, current and appropriately sized.
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Technical standards, designs, runbooks, ownership records and recovery evidence are complete and maintained.
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Infrastructure changes and transformation programmes include validated backup and recovery requirements from design through to handover.