Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Role Summary
This position develops analytical solutions and actionable insights that help Customer Solutions teams increase adoption and utilization of Caterpillar technologies, with a primary focus on Grade, Safety, Payload, and Command. The role transforms technology, machine, customer, and utilization data into insights that identify opportunities, influence customer behaviors, enable commercial teams, and drive measurable customer outcomes.

The successful candidate will connect technology strategy with field execution by generating the insights, processes, tools, and commercial approaches needed to influence customer behaviors. The role will help build insights to move customers beyond activating technology toward fully utilizing technology to improve safety, productivity, efficiency, and overall jobsite performance.
The position will work across regional teams, Cat Technology, product groups, dealers, and commercial organizations to translate technology capabilities into scalable sales and customer-engagement strategies.

What You Will Do (Job duties):

• Analyze customer technology adoption and utilization data to identify trends, barriers, unmet needs, and growth opportunities.
• Identify customer behaviors and trends that influence successful technology utilization.
• Translate machine, customer, and business data into actionable recommendations that improve customer outcomes.
• Quantify the impact of technology solutions on safety, productivity, efficiency, and return on investment.
• Identify leading and lagging indicators that measure technology adoption, customer engagement, utilization, and business performance.
• Collaborate with data engineering, digital, commercial, product, and field teams to build scalable analytics solutions.

What you will have (Core Skills):
ETL Process: Develops databases through extraction, transformation, and loading (ETL). Acquires data from multiple systems, loads it into the warehouse, ensures accuracy, and resolves technical issues.

Communicating Complex Concepts: Explains complex technical concepts in clear, simple language suited to the audience. Uses familiar comparisons, avoids jargon, and adjusts explanations as needed.

Agile Development: Applies agile methodologies to deliver new and enhanced applications. Explains agile processes and deliverables, interprets progress metrics, and selects suitable projects and tools.

Modeling: Data, Process, Events, Objects: Uses tools and techniques to analyze and document relationships among data, processes, and events. 

Top candidates will also have:

• Experience with technology adoption, customer utilization, digital products, connected assets, or telematics data.
• Experience using Snowflake or Python.
• Experience in customer analytics, aftermarket analytics, equipment technology solutions, or industrial markets.
• Experience working on AI tools and Agentic Development
• In-depth technical and problem-solving skills and evidence of continuous learning in the analytics field
• Must demonstrate strong initiative, interpersonal skills, and the ability to communicate effectively

Additional Information

• This position is located in Mossville, IL
• Relocation assistance is available
• Visa sponsorship or ISE assistance are not available
• The travel expectation for this position is up to 10%
• Employees required to work onsite 5 days a week when not traveling
  
  

Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. 

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*

• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Posting Dates:

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities.  Qualified applicants of any age are encouraged to apply.

Not ready to apply? Join our Talent Community.