At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Description of the Area

The Customer Engagement Platforms and Services function acts as Salesforce Center of Excellence (CoE) within Roche Digital Technology. These platforms and services are consumed by others to create business facing platforms, products and services. The goal is to empower product teams to develop business capabilities efficiently and compliantly, while reducing their cognitive load and allowing them to focus on value generation. Although development and operations remain decentralized, the Salesforce CoE can offer additional services, especially to smaller organizations that may lack certain specialized skills. The team is mandated to significantly reduce unintended customization and technical diversity by partnering with the business functions using the systems and driving re-use, simplification and standardization.

The Opportunity:

• Lead Custom Development: Act as a seasoned expert designing, crafting, deploying, and sustaining complex (cloud) software solutions within our Salesforce technology ecosystem utilizing strong full-stack expertise.

• Drive Strategic Initiatives: Take distinct ownership of tasks and topics in the "grey zone" without defined owners, successfully leading and driving small to medium initiatives.

• Optimize Delivery Processes: Design, manage, and continuously improve the entire software delivery process, from initial code generation to production environments (SFDX).

• Maintain Engineering Standards: Formulate and implement technical strategies while keeping the highest code quality engineering standards, including Apex, SOQL, and Lightning Web Components (LWC).

• Address Architectural Debt: Proactively identify and resolve complex technical debt, performance bottlenecks, and structural architectural challenges within the Salesforce ecosystem.

• Enforce Compliance & Security: Ensure all software quality management, cybersecurity, and secure practices (such as shift-left and embedded automated code analysis) line up with regulatory expectations like GxP and ICFR.

• Foster Technical Mentorship: Act as a technical mentor within an internationally distributed team, actively sharing knowledge and giving speeches at organizational events such as DevOps Days or Tech Talks.

• Manage Stakeholder Strategy: Prioritize and communicate technical information effectively with stakeholders, ensuring a big-picture view where technical components align with global organizational strategies.

Who you are:

• Experienced Technical Lead: You bring a proven track record of successfully driving small to medium initiatives at a Project, Squad, or Product level within a global context.

• Educated Salesforce Engineer: You hold a Bachelor's degree in Computer Science, Software Engineering, or a related technical field, with Salesforce Developer and Admin certifications highly preferred.

• Full-Stack Ecosystem Expert: You possess deep frontend, backend, full-stack, and Salesforce mobile development expertise, including mastery of Apex, SOQL, LWC, Git, APIs, and automation scripting.

• Regulated Environment Practitioner: You bring solid experience working within regulated environments, maintaining a comprehensive understanding of GxP, ICFR, and secure software development practices.

• Quality Metrics Specialist: You are highly proficient in software quality management and performance metrics, utilizing tools like Salesforce Code Analyzer, PMD, and SonarQube.

• Strategic Problem Solver: You demonstrate a deep understanding of the broader technical landscape (Sales, Service, Experience Cloud, and satellite systems) to formulate aligned organizational objectives.

• Collaborative Mentor & Planner: You excel at planning and estimating work for complex tasks, navigating diverse group dynamics, and fostering collaboration through coaching and knowledge sharing.

Call to Action:

Ready to bring your unique qualities to Roche and make an impact? Apply now and join us in our mission to shape the future of healthcare.

#RDT2026

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.