Journal Manager (12 Months FTC)

Do you enjoy helping research reach the world through high-quality publishing processes?

Are you excited by the opportunity to work with authors, reviewers, editors, and society partners to deliver an exceptional publishing experience?

Location: Exeter

About our Team

Our STMJ (Science, Technology, and Medical Journals) team publishes high-quality, peer-reviewed research that drives progress across scientific and medical disciplines. We collaborate closely with authors, editors, reviewers, and societies to ensure the integrity and impact of the published work. Through innovation in editorial workflows and publishing technology, we help global research communities discover, evaluate, and disseminate knowledge that advances science and improves lives.

About the Role

As a Journal Manager, you will manage the end-to-end operational process of journal publication across a portfolio of journals. You will work closely with authors, reviewers, editors, and society partners to deliver a high-quality publishing experience, ensuring expectations are met for quality, accuracy, and timeliness.

This is a fast-paced role that combines relationship management, workflow optimisation, content delivery, and continuous improvement. You will play an important role in supporting successful publication outcomes while contributing to excellent customer satisfaction across the journal lifecycle.

Responsibilities

• Manage the end-to-end operational process of journal publication across a portfolio of journals
• Deliver an excellent experience for authors, reviewers, editors, and society partners
• Ensure publication expectations are met in terms of quality and timeliness
• Optimise editorial and production workflows to maximise customer satisfaction
• Manage customer journeys and stakeholder relationships across assigned journals
• Support effective content delivery and publication performance
• Identify opportunities for process improvement and workflow efficiencies
• Contribute to personal development, learning, and team success within a high-paced environment

Requirements

• Experience demonstrating strong organisational and prioritisation skills
• Ability to build and maintain effective stakeholder relationships
• Strong problem-solving skills and a proactive approach to challenges
• Ability to manage multiple activities and deadlines in a fast-paced environment
• Excellent communication and collaboration skills
• Experience working with operational processes, workflows, or customer-focused services
• A continuous learning mindset and commitment to self-development
• An agile mindset is advantageous

Work in a Way That Works for You

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working Pattern

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

We operate a hybrid working policy. We are office-based and request attendance in the office in Exeter one day per week. The office is open and available most days for staff who prefer to come in.

About the Business

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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