Sobre este puesto de ITS Helpdesk Work Study en Union College
This job is only available to students who qualify for Work-Study. If you are unsure whether you have been awarded Work-Study, please contact the Financial Aid office at [email protected].
ITS Helpdesk work study student to start fall 2026. *Looking specifically for students able to work AM shifts*Location: Schaffer Library & Peschel Computer Center
Supervisor's Name: Kim Hathaway
Hours/Shifts Available: Various, see below. Please Note: Hours are only during Fall, Winter, and Spring terms; not including any breaks.
Rate of Pay: $9.70/hr
Number of Positions available: 5
Essential Responsibilities and Duties:
· Tier-one telephone support
· Greeting and assistance for walk-ins
· Troubleshoot hardware and software
· Deliver and set-up computers, monitors, printers, and other peripherals
· Inventory and stock management, includes but is not limited to locating, counting, moving, cleaning, and recycling
· General office duties, which may include back-up at the Reception Desk or assistance in Operations
· Personal and technical interaction with faculty, staff, and students
· Involvement in Department special events and/or set-up of events
· Potential management, scheduling, and/or training of new student workers
Qualifications:
· Basic knowledge of PC and Mac software and hardware, as well as knowledge of mobile devices
· Work availability in blocks of at least 2 hours at a time Mondays - Fridays from 8:00 a.m. to 6:00 p.m *Seeking students able to fill AM shifts*
· Positive and professional attitude, initiative, and motivation
· Adherence to strict confidentiality regarding any personal, professional, or scholastic information obtained orally or viewed while on duty
Location: Schenectady, NY
E-Verify Participation: Union College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. Learn more about E-Verify and your Right to Work (Derecho a Trabajar).