By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

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Fortune Best Workplaces in Financial Services & Insurance

PRIMARY PURPOSE: To lead a team in the design, development, maintenance, testing and debugging of software; to formulate/define system scope and objectives for assigned projects; to devise or modify procedures to solve complex problems; to prepare detailed specifications from which programs will be written; to be responsible for quality assurance reviews; may be responsible for project completion and user satisfaction; and to provide guidance and training to assigned team.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Determines the impact of new programs on and ensures their compatibility with existing system operations.
• Oversees development of system specifications through interaction with business users and sponsors; determines the feasibility of the resulting projects; and displays strong depth of knowledge in specific business subject areas.
• Assists in projecting software and hardware requirements.
• Oversees design, development, maintenance, testing and debugging of software ensuring Sedgwick software development lifecycle (SDLC) guidelines are followed.
• Formulates/defines project scope and objectives.
• Leads the development, modification, and maintenance of software to meet company needs and user suggestions.
• Prepares program documentation including administrator and end user help documents.
• Directs other analyst/programmers; assigns, prioritizes and monitors workload.
• Provides guidance and training to team.
• Prepares status reports to department manager.
• Ensures successful completion of projects in conformance to project goals and requirements.
• Ensures proactive and cooperative relationships exist within the project team; remains accessible to project team members.
• Keeps up-to-date with technology changes and direction.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization's quality program(s).

QUALIFICATIONS

Education & Licensing

Bachelor's degree from an accredited college or university required. Information Systems or Computer Science major preferred.

Experience

Nine (9) years of related experience or equivalent combination of education and experience required to include five (5) years of program development experience with three (3) years specialized programming relative to program needs. Working knowledge of claims management applications preferred.

Skills & Knowledge

• Knowledge of applications systems analysis and programming
• Knowledge of claims management systems
• High level of self-motivation
• Excellent oral and written communication, including presentation skills
• PC literate, including Microsoft Office products
• Leadership skills
• Analytical and interpretive skills
• Strong organizational skills
• Excellent interpersonal skills
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.