Job Description:

An opportunity for an IT product service manager has arisen within Airbus Defence & Space in Getafe (Madrid)

Are you ready to drive digital transformation in the aerospace sector? Digital is the core Information Technology (IT) business enabler and the strategic Digital Business Partner for Airbus Defence and Space. We offer a forward-looking, international environment where young talents and seasoned professionals alike can shape global trends in digitalization and innovation.

We are seeking a proactive and solution-oriented IT Product/Service Management Engineer to step in as our Project Manager and Service Owner for PDM .Net tools (CMS & SNT). In this pivotal role, you will specialize in Configuration and Documentation management systems, driving innovation across Airbus Defence and Space Military Aircraft Programs.

Your Impact and Core Missions As the IT Product/Service Management Engineer for PDM .Net tools (CMS & SNT), you will take end-to-end accountability for the lifecycle of these essential applications—which are critical for Engineering processes within Airbus Defence and Space.

• Strategic Leadership: Propose strategic Digital plans, manage project budgets, and actively participate in the preparation of Operational Plans (OPs) and Forecasts.
• System Evolution: Lead harmonization and improvement projects across Product Data Management (PDM) systems, identifying current pain points in the system landscape and proposing tailored, business-aligned improvements.
• Stakeholder Collaboration: Maintain daily contact with end-users and hold regular reviews with key stakeholders to discuss project progress, gather new requirements, and drive informed decision-making.
• Technology Management: Oversee the functional and technical evolution of PDM .Net tools (CMS & SNT) and collaborate closely with teams managing the Document Management System (DMS) based on highly customized COTS products like IBM FileNet.
• Cross-Functional Integration: Partner with owners of other division configuration systems (PRIMES, Connect-Windchill) and electrical installation design systems (SIDIE) to ensure seamless architectural alignment.

Responsibilities

• Business Alignment: Maintain continuous alignment with the Information Systems of all divisions to ensure robust support for Configuration and Documentation.
• Requirements Engineering: Collaborate with business subject matter experts to identify requirements, build specifications, model business processes, and develop strong business cases for proposed solutions.
• Process Optimization: Identify areas for improvement in business processes, applying Agile and Digital methodologies to deliver solutions compliant with overarching IT strategy.
• Change & Vendor Management: Lead change management activities for new tool deployments and expertly manage IT contracts and subcontractor coordination.
• System Maintenance: Troubleshoot, implement enhancements, and provide on-going tracking and monitoring of system performance.
• Compliance & Security: Ensure all activities strictly comply with Security, Export Control, and Personal Data regulations.
• Knowledge Building: Formalize, consolidate, and drive the development of the information system while building a comprehensive internal knowledge base.

SKILLS

• Bachelor’s degree in Engineering, Information Systems Technology, or a related field (Master’s degree preferred).
• 3 to 5 years of consolidated experience in IT product management, system engineering, or a related domain.
• Experience with Agile project methodologies (e.g., SCRUM) is a strong plus.
• English advance level

Technical Expertise

• Solid programming and technical background, particularly developing around .NET/web application ecosystems.
• Proven ability to design, develop, and troubleshoot Business Process Management (BPM)

Soft Skills & Competencies

• Leadership & Assertiveness: High leadership capability with the assertiveness to drive technical decisions and manage subcontractor relationships effectively.
• Communication: Exceptional presentation and negotiation skills. Fluent/Negotiation level in English.
• Problem Solving: Proactive, analytical mindset demonstrating clarity, precision, and logical decision-making.
• Adaptability: Ability to thrive under strict timescales as part of an integrated, multi-disciplinary team while leading change management initiatives.

WHICH BENEFITS WILL YOU HAVE AS AIRBUS EMPLOYEE?

At Airbus we are focused on our employees and their welfare. Take a look at some of our social benefits:

Vacation days plus additional days-off along the year.

Attractive salary.

Collective transport service in some sites.

On-site facilities (among others): free canteen, kindergarten, medical office.

Possibility to collaborate in different social and corporate social responsibility initiatives.

Excellent upskilling opportunities and great development prospects in a multicultural environment.

WANT TO KNOW MORE ABOUT US? #AirbusDiversity

Airbus is a leader in designing, manufacturing and delivering aerospace products, services and solutions to customers on a worldwide scale, pioneering sustainable aerospace for a safe and united world.

With around 130,000 employees and as the largest aeronautics and space company in Europe and a worldwide leader, Airbus is at the forefront of the aviation industry, connecting people and places via air and space.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

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