Sobre este puesto de IT Business Analyst (Mid-Senior Level) en Youtap Limited

Youtap Limited · Presencial · South Jakarta, South Jakarta City, Indonesia

Gather, analyze, and document business, functional, and non-functional requirements.
Translate business needs into clear user stories, process models, and solution proposals.
Conduct workshops, interviews, and requirement walkthroughs with stakeholders.
Coordinate with development and QA teams to ensure requirements are correctly implemented and validated.
Maintain documentation governance, version control, and traceability across SDLC.
Identify process gaps and improvement opportunities for efficiency and quality.
(For senior level) Mentor junior analysts and ensure adherence to documentation standards.

Requirements

Bachelor’s degree in Information Systems, Computer Science, Engineering, or related field (Master’s preferred).
Minimum 2–7 years of experience as a Business Analyst or in a similar analytical role within payment, loyalty or financial industries.
Strong understanding of system analysis, process re-engineering, and IT delivery lifecycles.
Excellent communication, presentation, and stakeholder management skills.
Hands-on experience working in Agile/Scrum or Waterfall environments.
Proficient in using tools such as Jira, Confluence, Azure DevOps, Lucidchart, Whimsical, Figma, or similar.
Familiarity with SQL or data visualization tools for analysis.
Preferred certifications: CBAP, PMI-PBA, IIBA-AAC, or Agile (Scrum Master / Product Owner).

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Sobre Youtap Limited

Join our team of talented people.

We empower consumers and merchants to transact digitally using digital banking and their digital wallets across the globe. We provide this white-label technology to digital banks, financial institutions, and corporates that wish to digitise their customer base, moving from limited to real-time interaction.

Consumers and Merchants want real-time; they want convenience, no fumbling for cash, no waiting for change, no swipe of a plastic card, just a transaction that takes seconds and a reward for being loyal. Online and in-store shopping becomes seamless for consumers, with merchants having one solution to manage their online and in-store sales and consumers having one solution to manage their lives.

Through our Digital Banking, Digital Payments and Digital Wallet applications, we link these worlds into one ecosystem and provide you with the applications and insights to market, manage and reward your customers.

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