The IT Administrator will be responsible for managing the company's day-to-day IT operations, infrastructure, systems, devices, user access, and technical support while ensuring security and reliability.

Key Responsibilities

• Manage laptops, desktops, networks, Wi-Fi, printers, and other IT equipment.
• Provide technical support and troubleshoot hardware, software, network, and connectivity issues.
• Set up IT equipment, accounts, and system access for new employees.
• Manage user accounts, permissions, email, Microsoft 365/Google Workspace, and other business applications.
• Maintain IT asset inventory and software licenses.
• Implement basic IT security, antivirus, updates, backups, and access controls.
• Manage employee IT onboarding and offboarding, including asset recovery and account deactivation.
• Coordinate with IT vendors and service providers.
• Maintain IT documentation, policies, and support records.
• Support the CTO / Head of IT with IT projects and process improvements.

Requirements

• Bachelor's degree in IT, Computer Science, or a related field.
• 3+ years of experience in IT administration or technical support.
• Good knowledge of Windows, networking, Microsoft 365/Google Workspace, and IT troubleshooting.
• Understanding of cybersecurity, user access management, and IT asset management.
• Strong problem-solving, communication, and organizational skills.

Benefits